Forum Discussion
Employment Verification endless loop of rejection. and cycle
We are stuck in this process like many other. We have major Apps showing unverified now with Major US Business, DOT and governmental agencies.
We have supplied Invoices from AWS, ICANN, Registrar's and others and still rejected. Is there a way to actually work with a staff member to fix this issue. We, and the MS Partner Program looks pretty bad in our case.
Despite multiple attempts, I find my application is rejected at the employment verification stage with no clear indication of what the problem might be or how to resolve it.
Unfortunately, there are no error messages or notifications to guide me on what might be causing the issue. I have also contacted Microsoft Partner support, but I am yet to receive a response.
Now team reply me "As per Standards Review, the documents you have provided are not sufficient to complete the verification process".
I provided the domain invoice and all required documents with all the required criteria but it still gets rejected.
Now I am seeking the support from your side for resolution.
Im also stucked in the same loop like you i have created more then 3 tickets and now they gave me the same response, it is a frustrating process, support is terrible can anyone help us with that please? im trying to enroll in csp but unable to do so please someone help us.
Now it has happened to me. Trade register extract, domain invoice, three tickets, etc. After over 20 years, Microsoft suddenly doesn’t want me anymore. But they accepted the money! What’s going on?
- JillArmourMicrosoft
Community Manager
What responses are they sending with your rejection? Maybe I can help you figure out what needs to be updated so you can get verified? I am not part of support or the verification team, so I don't have access to their records/cases to look anything up on your behalf.
Have you submitted a support ticket yet?- Hello,
This was resolved they didn't send any response with the rejection. Opening a ticket with Microsoft was what helped it along. Thanks though.- JillArmourMicrosoftGlad to hear this!!! Thanks for letting me know, sorry it was a rough process for you.
