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Elwha101's avatar
Elwha101
Copper Contributor
Dec 07, 2023

Employment Verification endless loop of rejection. and cycle

We are stuck in this process like many other.   We have major Apps showing unverified now with Major US Business, DOT and governmental agencies.      We have supplied Invoices from AWS, ICANN, Regi...
employment-verification
Elwha101's avatar
Elwha101
Copper Contributor
Hello,
This was resolved they didn't send any response with the rejection. Opening a ticket with Microsoft was what helped it along. Thanks though.
JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Dec 15, 2023
Glad to hear this!!! Thanks for letting me know, sorry it was a rough process for you.
  • Boris2015's avatar
    Boris2015
    Copper Contributor
    Jan 30, 2024

    JillArmourMicrosoft 

    I have same problem.My application was rejected again and agin.Last time they requested:"Please provide additional document(s) dated within the past 12 months to verify your organization.... they wanted me to upload "Government issued letter, license, registration, or certificate" I have got from authorities here in Germany couple of days ago,uploaded document and soon therafter I have got response "Thank you for your interest in becoming a Microsoft partner. Unfortunately we are unable to approve your application with the documentation provided.".There is no other explanation.In my Email I have got: "We’re unable to verify your profile information and give you full access to Partner Center.

    After several unsuccessful attempts to verify your information, we’ve ended the verification process. No further action will be taken on this profile verification.

    Failure to complete the verification process within 30 days may result in termination of your relationship with Microsoft." I have a filling that is a bug in the programmby uploading my documentations.Whatever I do always same response.I am slowly giving up.

    Could you advise me ,how to open the support ticket?That is the only hope left for me.Is it from the admin center?Thank you

    • Elwha101's avatar
      Elwha101
      Copper Contributor
      Jan 30, 2024

      Boris2015 

       

      Open the ticket via Admin center, and if you do have the Partner center available, open one there also.   I did post to MSFT Partner center on X, but I'm pretty sure that didn't do anything.  

    • Sally3620's avatar
      Sally3620
      Copper Contributor
      Dec 18, 2024

      I am in the same situation.  They now say my documents aren't in the last 12 months (but they are).  I am to locked out of the verification process because of the back and forth.  They don't feedback specifically what is wrong.  It is actually very nasty.  I have been a partner for 14 years.  I lodged a ticket this morning but the support ticket area says that if you are locked out of the verification process there is nothing more they can do for you.

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