SOLVED

Show as conversation in shared mailbox

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Regular Contributor

Hi,

 

In Outlook online (O365) it is possible to open a shared mailbox and see the sent messages grouped together with the incoming messages in conversations. The same functionality is not available in Outlook 2016. Anyone know if this is coming or if there is a setting that we have missed?

3 Replies
best response confirmed by Par Linderoth (Regular Contributor)
Solution

@Par Linderoth  You didnt miss a setting - it's not possible in Outlook desktop because of the way search works in shared mailboxes. Instant search is limited to one folder at a time. 

Do you know if this is something that that MS is working on?

It's not in development but it is a popular request, so maybe eventually, years from now.