Where are my 6,372 Files?

[Mike-E-angelo]

I am seeing this in my OneDrive for Business as a notice:

However, when I view my files the files that I see are from a week ago:

So where are these 6,372 files?  I do not want to restore 6,372 files on my machine unless I know what they are.

Thank you for any assistance you can provide.

[#2]

Look in your online Recycle Bin.

Your OfB account is administered by your organisation or school. Contact their help desk for support.

This is a public forum with no access to your files (and do not provide it to anyone here who requests it!)

[#3]

Hi @Mike Williams thank you for your reply. The screenshot I provided above is from my online Recycle Bin. I am the owner of my organization and I have no idea where to look. It's pretty remarkable that OneDrive will tell me there are 6K files somewhere but not provide me with a viable way to review them. I have no idea what they are.

[#4]

Are you using OneDrive personal (white cloud icon) or Business (blue)?

From a fragmentary screenshot it's impossible to diagnose what folders might be involved with 6000 files. Suggest using the Microsoft support link in the Web view.

[#5]

> Are you using OneDrive personal (white cloud icon) or Business (blue)?
As mentioned in the first sentence of my post, I am using OneDrive for Business.

> From a fragmentary screenshot it's impossible to diagnose what folders might be involved with 6000 files

Just think how I feel actually using the application where it's apparently impossible to know what those 6k files are. :grinning_face_with_sweat::loudly_crying_face:

> Suggest using the Microsoft support link in the Web view
Really? :thinking_face: Beyond incredible to have an app with such a poor user experience that results in such a suggestion on a support forum. When I click on "Get Help" on One Drive for Business this is what I see:

No mention of contacting anyone.  Poor user experience and subsequent support.

[#6]

1. I'm confirming the product. Many people post the wrong details.
2. I've managed millions of files on these accounts. I can't evaluate your capability from a screenshot.
3. I contact Microsodt support through the Web and mobile app interfaces because they can actually look at my account, which is not possible with volunteers in a public forum.

[#7]

Thank you very much for your assistance and context, Mike. To be certain my comments were about OneDrive's support, not yours. :)

[#8]

i'm on one drive personal and this issue just started for me also. mine also has been stuck on processing 92,000 changes.

[#9]

Glad to hear I am not the only one w/ grief. OneDrive has gotten a bit better over the years but it still has issues like this. I too have had the changes messages and had to reset OneDrive, which is not as bad as it used to be.

In this case, I am being shown a message for a *lot* of files that I cannot find anywhere. You would think OneDrive would provide a link to review the files before restoring but here we are. 🤷‍:male_sign: