Forum Discussion
rafalkola
Jan 17, 2022Copper Contributor
Ondedrive doesnt Work
People cannot download shared files. The download button does not work. This is a serious problem, especially since onedrive is for file sharing.
7 Replies
- Mike WilliamsIron ContributorThere is insufficient information in your post for anyone without access to your systems to diagnose.
Your first stop is your organisation's IT department that runs your Office 365 environment including OneDrive for Business.
You should also try the troubleshooter: https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2- rafalkolaCopper ContributorThe issue was not that OneDrive is not working. The problem is that when sharing a link to a folder - the person who has the link sees the download button - but that button doesn't work. When pressed, nothing happens.
- Mike WilliamsIron ContributorYou are simply not giving us useful information about whst platform, browser, etc etc is involved. Contact your IT department