Forum Discussion
Ondedrive doesnt Work
Your first stop is your organisation's IT department that runs your Office 365 environment including OneDrive for Business.
You should also try the troubleshooter: https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2
- You are simply not giving us useful information about whst platform, browser, etc etc is involved. Contact your IT department
I am having the same issue right now. For whatever reason, our recipients cannot download whole folders or multiple files. They are only allowed to download an individual file. This is a big issue as many of the folders we share have multiple subfolders with multiple items in each of them.
I am trying to share "anyone with link can view". We will send the link out to 80+ people and cannot restrict them to sign in, as many don't have accounts. Users who do have an account and are logged in are able to download. I have tried on firefox, edge, and chrome.I really don't want to have to go back to Dropbox, but may need to if there isn't a good solution to this.
I have the same issue you described. I have a thread going here that you could jump on:
https://answers.microsoft.com/en-us/msoffice/forum/all/one-drive-will-not-download-multiple-files/6081cd0f-c6be-4964-b37a-19e9d865d305?messageId=7ca71a50-7964-4963-b159-dd2be896793c
