03-19-2019 06:52 PM
03-19-2019 06:52 PM
Can anyone please tell me what the steps are in accessing a shared mailbox from a mobile device (e.g. iPhone, iPad, Android)?
I need help with the Client and also mainly what the correct server settings on the Users profile should look like.
Any pointers would be really helpful!
03-19-2019 09:23 PM
Currently you can only access the calendar of a shared mailbox, access to other folders is coming in the following months. Or years :)
03-19-2019 10:58 PM
@Vasil MichevReally? so you can only access your own inbox on your mobile and not anything else?
03-21-2019 02:04 AM
Depending on whether or not your organization allows IMAP/POP access, you can try this way using IMAP (as long as it is enabled) and use the email@example.com / sharedmailboxmnemonichere per the website here. Worth a shot but many organizations block imap.
03-21-2019 05:45 AM
You have to use IMAP, and you have to use the built-in mail client since most other mail clients now recognize O365.
10-08-2019 08:20 AMSolution
It is, although I cannot tell whether the rollout is 100% complete.
10-08-2019 09:05 AM
@Vasil Michev I have tested this today on the Outlook app for Android and full email access is working great.
10-25-2019 12:17 PM
@Vasil MichevWhat are the steps for adding this in the Outlook app assuming that the user is trying to connect to a shared mailbox with their credentials, not the credentials to the mailbox they are trying to access?
11-03-2019 08:44 PM
I have access to a shared mailbox (Full + Send as).
From mob Outlook app > I add the shared mailbox (using the account that has permissions to access the shared mailbox).
P/S: I am accessing this shared mailbox via Outlook desktop.
That did n't work. You may not have the right permission to add this mailbox or this mailbox does't exist.
Both mailboxes are on Exchange Online.
11-03-2019 08:51 PM
Microsoft are now supporting the feature and after waiting patiently (for a whole year) it's working fine for us now ! @Vasil Michev
11-03-2019 11:13 PM
It is not working for us. Tried on few users adding few shared mailboxes, that we have full access to.
Is there a mailbox configuration/mobile confg need to look at?
01-09-2020 01:51 AM
I have set shared mailbox successfully, but i can't send mail from that shared mailbox account.
Where is the problem?