Mar 19 2019
06:52 PM
- last edited on
Feb 06 2023
03:43 AM
by
TechCommunityAP
Mar 19 2019
06:52 PM
- last edited on
Feb 06 2023
03:43 AM
by
TechCommunityAP
Can anyone please tell me what the steps are in accessing a shared mailbox from a mobile device (e.g. iPhone, iPad, Android)?
I need help with the Client and also mainly what the correct server settings on the Users profile should look like.
Any pointers would be really helpful!
Mar 19 2019 09:23 PM
Currently you can only access the calendar of a shared mailbox, access to other folders is coming in the following months. Or years :)
Mar 19 2019 10:58 PM
@Vasil MichevReally? so you can only access your own inbox on your mobile and not anything else?
Mar 20 2019 10:35 PM
You can access Calendars, but not other folder types.
Mar 21 2019 02:04 AM
Depending on whether or not your organization allows IMAP/POP access, you can try this way using IMAP (as long as it is enabled) and use the user@contoso.com / sharedmailboxmnemonichere per the website here. Worth a shot but many organizations block imap.
Mar 21 2019 05:45 AM
You have to use IMAP, and you have to use the built-in mail client since most other mail clients now recognize O365.
Android
iPhone
Oct 08 2019 07:59 AM
Oct 08 2019 08:20 AM
SolutionIt is, although I cannot tell whether the rollout is 100% complete.
Oct 08 2019 09:05 AM
@Vasil Michev I have tested this today on the Outlook app for Android and full email access is working great.
Rich
Oct 25 2019 12:17 PM
@Vasil MichevWhat are the steps for adding this in the Outlook app assuming that the user is trying to connect to a shared mailbox with their credentials, not the credentials to the mailbox they are trying to access?
Nov 03 2019 08:44 PM
Hi ,
I have access to a shared mailbox (Full + Send as).
From mob Outlook app > I add the shared mailbox (using the account that has permissions to access the shared mailbox).
P/S: I am accessing this shared mailbox via Outlook desktop.
Authenticated Failed
That did n't work. You may not have the right permission to add this mailbox or this mailbox does't exist.
Both mailboxes are on Exchange Online.
Ta
Nov 03 2019 08:51 PM
Microsoft are now supporting the feature and after waiting patiently (for a whole year) it's working fine for us now ! @Vasil Michev
Nov 03 2019 11:13 PM
Thanks @Hexsysadmins
It is not working for us. Tried on few users adding few shared mailboxes, that we have full access to.
Is there a mailbox configuration/mobile confg need to look at?
Ta
Jan 09 2020 01:51 AM
I have set shared mailbox successfully, but i can't send mail from that shared mailbox account.
Where is the problem?
thanks, B
May 13 2020 02:10 AM
Jul 24 2020 07:19 AM
I had the same issue when I had only right "send as" in exchange online to the shared mailbox. I add my account to "Full access" to the shared mailbox and it works.
Could you check in admin office 365/Groups/Shared mailbox if your account is a member of this shared mailbox. If not try it.
With screenshots : https://www.lifewire.com/office-365-outlook-shared-mailbox-4169641
Oct 08 2019 08:20 AM
SolutionIt is, although I cannot tell whether the rollout is 100% complete.