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Copper Contributor

Mar 20, 2019

Solved

Accessing a shared mailbox from a mobile device

Can anyone please tell me what the steps are in accessing a shared mailbox from a mobile device (e.g. iPhone, iPad, Android)? I need help with the Client and also mainly what the correct server s...

microsoft 365 apps

VasilMichev
Oct 08, 2019
It is, although I cannot tell whether the rollout is 100% complete.

MVP

Mar 20, 2019

Currently you can only access the calendar of a shared mailbox, access to other folders is coming in the following months. Or years :)

Copper Contributor

Oct 08, 2019

Is this available yet? Thanks.

VasilMichev
MVP
Oct 08, 2019
It is, although I cannot tell whether the rollout is 100% complete.
- Hexsysadmins
  Copper Contributor
  Nov 04, 2019
  Microsoft are now supporting the feature and after waiting patiently (for a whole year) it's working fine for us now ! VasilMichev
  - NodorinaMing
    Copper Contributor
    Nov 04, 2019
    Thanks Hexsysadmins
    
    It is not working for us. Tried on few users adding few shared mailboxes, that we have full access to.
    
    Is there a mailbox configuration/mobile confg need to look at?
    
    Ta
- Raechel Moermond
  Copper Contributor
  Oct 25, 2019
  VasilMichevWhat are the steps for adding this in the Outlook app assuming that the user is trying to connect to a shared mailbox with their credentials, not the credentials to the mailbox they are trying to access?
  - VasilMichev
    MVP
    Oct 26, 2019
    Raechel Moermond Read here: https://support.office.com/en-us/article/add-a-shared-mailbox-to-outlook-mobile-f866242c-81b2-472e-8776-6c49c5473c9f
- HubbleRich
  Copper Contributor
  Oct 08, 2019
  VasilMichev I have tested this today on the Outlook app for Android and full email access is working great.
  
  Rich

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