Forum Discussion
Accessing a shared mailbox from a mobile device
It is, although I cannot tell whether the rollout is 100% complete.
It is, although I cannot tell whether the rollout is 100% complete.
Microsoft are now supporting the feature and after waiting patiently (for a whole year) it's working fine for us now ! VasilMichev
Thanks Hexsysadmins
It is not working for us. Tried on few users adding few shared mailboxes, that we have full access to.
Is there a mailbox configuration/mobile confg need to look at?
Ta
I have set shared mailbox successfully, but i can't send mail from that shared mailbox account.
Where is the problem?
thanks, B
VasilMichevWhat are the steps for adding this in the Outlook app assuming that the user is trying to connect to a shared mailbox with their credentials, not the credentials to the mailbox they are trying to access?
Hi ,
I have access to a shared mailbox (Full + Send as).
From mob Outlook app > I add the shared mailbox (using the account that has permissions to access the shared mailbox).
https://support.office.com/en-us/article/add-a-shared-mailbox-to-outlook-mobile-f866242c-81b2-472e-8776-6c49c5473c9f
P/S: I am accessing this shared mailbox via Outlook desktop.
Authenticated Failed
That did n't work. You may not have the right permission to add this mailbox or this mailbox does't exist.
Both mailboxes are on Exchange Online.
Ta
VasilMichev I have tested this today on the Outlook app for Android and full email access is working great.
Rich
