Forum Discussion
Test call option not showing up in Teams?
Hi
I've downloaded a personal version of Teams and need to test it.
However, the 'Test call' option is not available?
I've tried 2 methods:
1) typing 'Test call' in the search bar and pressing enter - nothing happens when I do this!
2) going to Settings then Devices then checking for the 'Test call' option - but it's not there!
I've attached what I can see when I got to Devices and what I should be able to see (from a video I watched online)
I'm using Version 1.4.00.22472 (64-bit).
Can anyone please advise?
- Little_JoeBronze Contributor
Hello,
This version of Teams desktop client should have "Make a test call" feature see below my client with same version on Win10. Did you using the same version running on other OS?
- JMW4567Copper Contributor
Hi Little_Joe thanks for your response.
I've only got one OS, at the moment - Windows 10.....
Do you have any other ideas for how to fix the problem, please?
Thanks
- Little_JoeBronze ContributorHello,
Suggest you uninstall the current version of Teams client and download the latest one from below link:
https://www.microsoft.com/en-us/microsoft-teams/download-app