Feb 28 2020 10:55 PM
Feb 28 2020 11:17 PM
Feb 28 2020 11:46 PM
Feb 28 2020 11:50 PM
Apr 03 2020 06:38 PM
@kuykendall97 Hi Karen,
This has been a common issue with Teams Meeting. My recommendations would be the following:
In my case, I'm the tenant admin in my company, and weeks ago this feature was grey when I tried to record a meeting and it stayed like that for over the weekend, but back in Monday everything was working fine, so it must be a Microsoft issue.
Apr 20 2020 03:51 PM
Apr 20 2020 04:06 PM - edited Apr 20 2020 04:07 PM
Hi Christian!, Teams also should be able to work with Windows Enterprise 8.1, however it would be also beneficial if you could upragade it to W10. On the other hand, you have to consider the differents variables to why you can't start a meeting recording. Here you can see some of the requirements as to why you may no be eligible to record meetings, also consider some of the points that i shared above to Karen.
And to change the background you must be able to change it and customize it. If you have a Tenant admin, it would be easier to request him or her to open a suport ticket so a Microsoft support engineer can help you and maybe give you more insights related to your specific problem.
Apr 20 2020 04:15 PM
Mar 22 2021 03:46 PM
I recently moved the storage path from Stream to One Drive after that one to one meeting, recordings option gred out and not changed the messaging policies.
Jun 04 2021 12:50 AM
I had the greyed out problem myself.
I managed to fix it via PowerShell using the following.
Connect to ExchangeOnline
If module not installed yet :
Get-CsTeamsCallingPolicy -Identity Global
If the info shows : AllowCloudRecordingForCalls : False
Then run : Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $true
Run "Get-CsTeamsCallingPolicy -Identity Global" again to check that it is now reporting :
AllowCloudRecordingForCalls : True
Have users restart their Teams Desktop app and it will work.