Forum Discussion
dailyvmtech
Feb 29, 2020Copper Contributor
Teams Recording Grayed Out
Hi Teams, All of the sudden, Teams Recording is Grayed Out for all users.
- Jun 04, 2021
Jijesh1680
HI thereI had the greyed out problem myself.
I managed to fix it via PowerShell using the following.
Connect to ExchangeOnlineIf module not installed yet :
Get-module MicrosoftTeamsInstall-module MicrosoftTeams
Import-Module MicrosoftTeams
Connect-MicrosoftTeams
Get-CsTeamsCallingPolicy -Identity Global
If the info shows : AllowCloudRecordingForCalls : FalseThen run : Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $true
Run "Get-CsTeamsCallingPolicy -Identity Global" again to check that it is now reporting :
AllowCloudRecordingForCalls : True
Have users restart their Teams Desktop app and it will work.
NorazharI
Sep 27, 2024Copper Contributor
my problem solved when clear teams cache