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DannyVLRS's avatar
DannyVLRS
Brass Contributor
Jul 09, 2019
Solved

Teams Login issues: You can't get there from here

This application contains sensitive information and can only be accessed from: - Devices or client that meet (organization name) compliance policy. If this is a personal device you can choose to let (organisation name) manager your device by going to Settings> Accounts > Access work or school and clicking in "Connect". When you're done come back and try again. This is a standard error message that usually happens when a device is non compliant with organization policies. Updates Installed and Device Sync SHOULD fix Windows Update Settings > Sync Windows Update Settings > Install Now went through and everything was updated Access work or school > Info Sync User continues to get login issues with teams even when signing in from another account

  • It took weeks trying to find a fix before we escalated to Microsoft and managed to get this answer 

    :

     

    Right now Teams cannot support both AADJoined machine and workplace Joined machine smoothly. So sometimes it will cause the issue.

     

    From the best practice, if the users meet the issue, we could recommend them to block the workplacejoined or disconnect the workplace account. (some users have multiple accounts in Access work or Schools

     

    Close off teams completely

     

    Open Registry Editor

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin

    Create a new Dword

    Name: BlockAADWorkplaceJoin

    Value: 1

     

     

    Open Windows Explorer

    Type %appdata%

    AppData\Roaming\Microsoft\Teams

    Delete all items in this folder

     

     

     

    DannyVLRS 

3 Replies

  • DannyVLRS's avatar
    DannyVLRS
    Brass Contributor

    It took weeks trying to find a fix before we escalated to Microsoft and managed to get this answer 

    :

     

    Right now Teams cannot support both AADJoined machine and workplace Joined machine smoothly. So sometimes it will cause the issue.

     

    From the best practice, if the users meet the issue, we could recommend them to block the workplacejoined or disconnect the workplace account. (some users have multiple accounts in Access work or Schools

     

    Close off teams completely

     

    Open Registry Editor

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin

    Create a new Dword

    Name: BlockAADWorkplaceJoin

    Value: 1

     

     

    Open Windows Explorer

    Type %appdata%

    AppData\Roaming\Microsoft\Teams

    Delete all items in this folder

     

     

     

    DannyVLRS 

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