Teams Login issues: You can't get there from here

This application contains sensitive information and can only be accessed from: - Devices or client that meet (organization name) compliance policy. If this is a personal device you can choose to let ...

Administrator

How-to

microsoft teams

tips & tricks

DannyVLRS
Jul 09, 2019
It took weeks trying to find a fix before we escalated to Microsoft and managed to get this answer
:

Right now Teams cannot support both AADJoined machine and workplace Joined machine smoothly. So sometimes it will cause the issue.

From the best practice, if the users meet the issue, we could recommend them to block the workplacejoined or disconnect the workplace account. (some users have multiple accounts in Access work or Schools

Close off teams completely

Open Registry Editor
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin
Create a new Dword
Name: BlockAADWorkplaceJoin
Value: 1

Open Windows Explorer
Type %appdata%
AppData\Roaming\Microsoft\Teams
Delete all items in this folder

DannyVLRS

DannyVLRS

Brass Contributor

Jul 09, 2019

It took weeks trying to find a fix before we escalated to Microsoft and managed to get this answer

Right now Teams cannot support both AADJoined machine and workplace Joined machine smoothly. So sometimes it will cause the issue.

From the best practice, if the users meet the issue, we could recommend them to block the workplacejoined or disconnect the workplace account. (some users have multiple accounts in Access work or Schools

Close off teams completely

Open Registry Editor

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin

Create a new Dword

Name: BlockAADWorkplaceJoin

Value: 1

Open Windows Explorer

Type %appdata%

AppData\Roaming\Microsoft\Teams

Delete all items in this folder

DannyVLRS