Forum Discussion
Teams Hanging/Freezing
In the last couple days for some reason, across multiple networks and end-users, Teams seems to be hanging/freezing for a few seconds, doesn't accept mouse clicks or typing, then it releases after 3-5 seconds. Restarting doesn't seem to help, just curious if anyone else has had this issue, maybe since the most recent version (1.2.00.34161)
Thanks
- XanBrennanCopper Contributor
Still having issues here. Tried everything.
Recently zapped my computer and did a completely fresh reinstall of everything. Teams is still a problem child on my way over powered system. I can render out 4k in 4x real time, run the entire Adobe suite, but can't type in Teams without hanging.
Microsoft, sort yourself out.
- XanBrennanCopper Contributor
I've figured out the issue on my end.
You can not have 4k external monitors. I was resetting my system and found that Teams worked fine, till I added a second monitor, and then it suddenly uses over 60GB of RAM and revs up the GPUs and CPUs. It work just fine as long as I have one monitor... which is NOT acceptable.
- KWood617Copper ContributorYes! I don't know if my external monitor is 4k or not, but I know that when I have a video chat in teams running on the external monitor, the laptop monitor starts freezing and flaking out. Also get abrupt gui freezes which last a minute or more. I just disabled privacy/read receipts, we'll see if that improves things. It seems a very fragile/flaky program in any case.
- jbruns2019Brass Contributor
+1
Chat is very hard to use if when I type, I hit a key and chat just sits there, then poof, 3-5 seconds later, it resumes and grabs what I typed and puts it in.
- Cooper405Copper Contributor
Donovon Dildine been having this issue on both of my devices for about 2 years. It's intermittent and driving me insane.
- Arcuss88Copper Contributor
Donovon Dildine yeah we are seeing this issue in my organization as well. Some days are better than other. I've had Teams freeze on my for over a minute, then all of a sudden the message I typed prior to the freeze appears and all conversations all load, then it immediately locks up again. Has been happening to my group for a few months now but we are still new to Teams as an organization.
- cbeckmannCopper Contributor
Been having this problem as well, pretty consistently. Going to try turning off read receipts, will report back.
- Haven't really noticed anything, it hung on my boss the other day, but haven't seen it happen since. At least for me.
- wdelacruz88Copper Contributor
Donovon Dildine I am currently facing the same issue, I'm wondering if it has something to do with the "seen notification". I also tried restarting both Teams and my machine to no avail.
- Donovon DildineBrass Contributor
wdelacruz88 Good idea, maybe it is, its a new problem, and its multiple users across multiple machines with multiple OSes.
- Donovon DildineBrass Contributor
Just an FYI, we've had several users resolved by disabling the new Read Recipients option, then restarting the application. What is odd is we still seen to get the read reciepts, buts its better now.
- PierceBCopper Contributor
Donovon Dildine Having this same issue particularly when video meeting in progress. Starting a second chat totally blows things up.
- Hayden KirkCopper Contributor
this has been a problem since forever. I don't think it's threaded properly
- RobnwCopper Contributor
I regularly have this problem. Oddly, hovering over the Teams icon on the Windows taskbar "unfreezes" it, but then it comes back (maybe 50% of the cases after unfreezing).