Outlook Add-in Missing

Copper Contributor

Dear all


I am unable to make the Outlook plugin work for one of our employees. I know where the plugin-in is located on the computer and when I add it manually - nothing happens. I have also reformatted the entire computer but to no avail.


Can other plugins interfere with the proper loading of the Teams plugin? 


Do you have any suggestions on what I can do? 





23 Replies
In this step-by-step tutorial, learn how to fix the Teams Meeting Button Missing in Outlook
This was my issue. User was a member of an external team. Had her switch Teams to her (our) office account and then close/reopen outlook and the start meeting icon reappeared. We've also advised users to be sure to be logged into their (our) office account before connecting to outside teams meeting they were invited to. Otherwise, they can't connect to the meeting as it is trying to connect with their guest teams account.
This worked for me. Thanks!
If the add-in is listed under Inactive, make sure "COM Add-ins" is selected in the "Manage" drop-down and click "Go...". Check the checkbox next to the Add-in and click "OK". Restart Outlook. Close Outlook, wait for 5 seconds, then start it again.

This May Help,