Forum Discussion
Outlook Add-in Missing
Taimur10 This page explains it all https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook
Go to the Troubleshooting part as well https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting
If Teams is installed and you're having all prerequisites for the add-in to show up in the Outlook client, but it doesn't, my experience is that this process will enable it.
- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)
If a user switched in the Microsoft Teams App to another tenant, the Outlook plugin for Microsoft Teams is hidden. As soon as the user is back in the "home" tenant, the Outlook plugin should be available.
Achim_Bossler Hi Achim
What tenant are you talking about?
I have even reset this user's computer - yet he is still unable to see the plugin.
Thanks
Massimo
I'm talking about the case, where a user is a member of at least two tenants:
- member of the "home" tenant
- external guest of any tenant
One of our employees is unable to create a Teams Meeting in Outlook as the user does not have (and cannot load) the Teams Meeting Plugin loaded.
This is what it should look like:
When the add-on is installed and still active It most of the time doesn`t mean that the add-on isnt working.
Check the add-on by going to File - > options -> add-ons if it is on the add-on is there.
If the icon of Creating a Teams meeting is not showning.
There is an Easy work around for this.
press with your right mouse button on the ribbon and click on customise
click with right mouse button on the ribbon in Agenda and click on customize ribbon
after that the window will open.
Add a group to the bar of the ribbon. rename it to TEAMS
after that choose all commands to show and search for New teams meeting most times its the second one that is working.
after that select it and add it via the button add to the created group
add
just to be sure. add both of them because it differs on which version you have of Teams.
after that press OK. it should look like this.
end result
you can go back to customize ribbon and remove the one that is not working by selecting it and pressing the remove from ribbon after that press ok.
its also possible to schedule it next to skype select it and press the up or down buttons in the customise ribbon menu.
