Forum Discussion
mscola
Jan 10, 2020Copper Contributor
Outlook Add-in Missing
Dear all I am unable to make the Outlook plugin work for one of our employees. I know where the plugin-in is located on the computer and when I add it manually - nothing happens. I have also refo...
- Jun 10, 2020
Taimur10 This page explains it all https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook
Go to the Troubleshooting part as well https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting
If Teams is installed and you're having all prerequisites for the add-in to show up in the Outlook client, but it doesn't, my experience is that this process will enable it.
- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)
KSBuchanan
Jul 13, 2020Copper Contributor
mscola I know this is a late REPLY to your message, but I just had the same symptom occur today. I closed Outlook and logged out of Teams. I logged back into Teams, opened Outlook, and the plug was enabled and it shows "Teams Meetings" when I create a new meeting request.
The symptom started right after I tried to install Visio. The install failed, and I lost all the O365 file extension associations. I re-loaded O365, then I loaded Visio successfully. That is when I noticed that the "Teams Meeting" plug was missing. Teams wasn't even listed as an available add-in.
Also - we are still using Skype For Business, and we are in "Islands" mode in the Teams Org Settings.
I am running O365, v 16.0.13001.20266 and MS Teams v 1.3.00.13565
...anyhow - just sharing my experience for others. hope it helps!
jsmith1187
Apr 29, 2021Copper Contributor
This worked for me. Thanks!