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CAN'T sign in to Microsoft teams

%3CLINGO-SUB%20id%3D%22lingo-sub-868518%22%20slang%3D%22en-US%22%3ERe%3A%20CAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-868518%22%20slang%3D%22en-US%22%3EWhen%20does%20it%20say%20that%3F%3CBR%20%2F%3ETried%20deleting%20the%20cache%3F%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fblog.valeconsulting.co.uk%2F2018%2F09%2F28%2Fclear-the-microsoft-teams-client-cache%2Famp%2F%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fblog.valeconsulting.co.uk%2F2018%2F09%2F28%2Fclear-the-microsoft-teams-client-cache%2Famp%2F%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-868432%22%20slang%3D%22en-US%22%3ECAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-868432%22%20slang%3D%22en-US%22%3EI%20can't%20sign%20in%20to%20my%20Microsoft%20Teams%20desktop%20application%20and%20it%20keeps%20telling%20me%20We'are%20sorry-we've%20run%20into%20an%20issue%2C%20I%20have%20changed%20internet%20rebooted%20my%20computer%20several%20times%2C%20SAME%20ISSUE%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-868432%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EDeveloper%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EIT%20Pro%20Training%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-869119%22%20slang%3D%22en-US%22%3ERe%3A%20CAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-869119%22%20slang%3D%22en-US%22%3EIf%20all%20else%20fails%2C%20try%20installing%20the%2032bit%20version%20of%20the%20app%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-869214%22%20slang%3D%22en-US%22%3ERe%3A%20CAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-869214%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F412803%22%20target%3D%22_blank%22%3E%40Anonymous2240%3C%2FA%3EI%20believe%20What%20is%20happening%20is%20on%20the%20Microsoft%20end!%20Make%20sure%20you%20have%20an%20updated%20acc%23%20and%20you%20type%20in%20your%20Microsoft%20Teams%20credentials%20correctly%20!%20We%20had%20a%20problem%20for%20a%20bit%20but%20We%20were%20able%20to%20resolve%20it%20!%20darn%20SSSH%20KEYS%20!%20Always%20been%20a%20PROBLEM%20!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1244753%22%20slang%3D%22en-US%22%3ERe%3A%20CAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1244753%22%20slang%3D%22en-US%22%3E%3CP%3EOn%20this%20site%20my%20situation%20is%20perfectly%20depicted%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fcant-login-to-teams-on-webb-or-windows-app%2F6b1de635-df50-444b-a79f-d8ed1248eac1%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fcant-login-to-teams-on-webb-or-windows-app%2F6b1de635-df50-444b-a79f-d8ed1248eac1%3C%2FA%3E%3C%2FP%3E%3CP%3EI%20have%20gone%20through%20all%20the%20steps%20suggested%20there%20but%20the%20problem%20has%20still%20to%20be%20figured%20out%2C%20can%20you%20help%3F%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F413079%22%20target%3D%22_blank%22%3E%40Richardrut%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1244758%22%20slang%3D%22en-US%22%3ERe%3A%20CAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1244758%22%20slang%3D%22en-US%22%3Ealso%2C%20i%20managed%20to%20log%20in%20on%20my%20phone%20using%20the%20same%20network%20service%2C%20right%20after%20failing%20to%20on%20my%20laptop%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1284501%22%20slang%3D%22en-US%22%3ERe%3A%20CAN'T%20sign%20in%20to%20Microsoft%20teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1284501%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F412803%22%20target%3D%22_blank%22%3E%40Anonymous2240%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20had%20this%20issue%20in%20the%20desktop%20app%20and%20knew%20there%20was%20already%20a%20tenant%20(I%20created%20it).%20I%20could%20use%20the%20mobile%20app%20and%20web%20app%20fine%20so%20figured%20it%20was%20an%20authentication%20issue.%26nbsp%3B%20Anyway%2C%20I%20knew%20I%20had%20to%20clear%20a%20cache%20but%20couldn't%20figure%20out%20which%20one%20until%20stumbled%20on%20this%20blog%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommsverse.blog%2F2018%2F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Occasional Visitor
I can't sign in to my Microsoft Teams desktop application and it keeps telling me We'are sorry-we've run into an issue, I have changed internet rebooted my computer several times, SAME ISSUE
6 Replies
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If all else fails, try installing the 32bit version of the app
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@Anonymous2240I believe What is happening is on the Microsoft end! Make sure you have an updated acc# and you type in your Microsoft Teams credentials correctly ! We had a problem for a bit but We were able to resolve it ! darn SSSH KEYS ! Always been a PROBLEM !

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On this site my situation is perfectly depicted:

https://answers.microsoft.com/en-us/msoffice/forum/all/cant-login-to-teams-on-webb-or-windows-app/6b...

I have gone through all the steps suggested there but the problem has still to be figured out, can you help? @Richardrut 

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also, i managed to log in on my phone using the same network service, right after failing to on my laptop
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@Anonymous2240 

 

I had this issue in the desktop app and knew there was already a tenant (I created it). I could use the mobile app and web app fine so figured it was an authentication issue.  Anyway, I knew I had to clear a cache but couldn't figure out which one until stumbled on this blog: https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/

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