Forum Discussion
CAN'T sign in to Microsoft teams
- Sep 22, 2019
Anonymous2240I believe What is happening is on the Microsoft end! Make sure you have an updated acc# and you type in your Microsoft Teams credentials correctly ! We had a problem for a bit but We were able to resolve it ! darn SSSH KEYS ! Always been a PROBLEM !
I run into this issue multiple times in different situations and all the hotfixes out there help sometimes but more and more less.
What haved worked for me is going to %LOCALAPPDATA%\Packages where you should find a folder "Microsoft.AAD.BrokerPlugin_" with some random letters an numbers at the end.
Inside is a folder called "LocalState" remove this folder and create a file called LocalState but remove the extension. So for example create a textfile.txt and call it LocalState.
If the folder got created again, then you did something wrong.
After this start Teams and you will have to enter your email adress and maybe it will show you this login screen twice, but after the second one you are able to login again and use Teams.
Worked for me on all computers i got this error before.