Can’t see members in Teams group

%3CLINGO-SUB%20id%3D%22lingo-sub-1252139%22%20slang%3D%22en-US%22%3ECan%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1252139%22%20slang%3D%22en-US%22%3EI%E2%80%99m%20an%20owner%20in%20Teams%2C%20but%20I%20can%E2%80%99t%20see%20the%20Members%20list%20so%20that%20I%20know%20who%20I%E2%80%99ve%20already%20added%20and%20who%20I%20need%20to%20remove.%20Why%20can%E2%80%99t%20I%20see%20the%20list%3F%20I%E2%80%99ve%20checked%20all%20of%20the%20settings.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1252139%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1252160%22%20slang%3D%22en-US%22%3ERe%3A%20Can%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1252160%22%20slang%3D%22en-US%22%3ENext%20to%20the%20team%20name%20select%20ellipsis%20(...)%20%26gt%3B%20manage%20group.%20You%20can't%20see%20members%20there%3F%20That%20is%20where%20the%20members%20should%20be%20alongside%20the%20owners%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20that%20answers%20your%20question%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1252251%22%20slang%3D%22en-US%22%3ERe%3A%20Can%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1252251%22%20slang%3D%22en-US%22%3ENo%2C%20it%20shows%20%E2%80%9C0%E2%80%9D%20members%2C%20even%20though%20I%20have%20added%20more%20than%2025%20people.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1252357%22%20slang%3D%22en-US%22%3ERe%3A%20Can%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1252357%22%20slang%3D%22en-US%22%3EWhat%20is%20the%20experience%20in%20the%20web%20app%20(teams.microsoft.com)%20and%20mobile%20app%3F%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1254066%22%20slang%3D%22en-US%22%3ERe%3A%20Can%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1254066%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F594506%22%20target%3D%22_blank%22%3E%40Tchess%3C%2FA%3E%26nbsp%3BHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20are%20experiencing%20the%20same%20issue.%26nbsp%3B%20One%20member%20of%20the%20group%20can%20see%20all%2015%20members%20under%20the%20'Manage%20Team'%20area%2C%20but%20another%20sees%200.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22ProximityIT_0-1585179742443.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F179535iC7FA9477BE3906CA%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22ProximityIT_0-1585179742443.png%22%20alt%3D%22ProximityIT_0-1585179742443.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1375984%22%20slang%3D%22en-US%22%3ERe%3A%20Can%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1375984%22%20slang%3D%22en-US%22%3E%3CP%3ENick%20Cooling%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F595486%22%20target%3D%22_blank%22%3E%40ProximityIT%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20the%20same%20issue%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1415836%22%20slang%3D%22en-US%22%3ERe%3A%20Can%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1415836%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F661579%22%20target%3D%22_blank%22%3E%40Nick_Cooling%3C%2FA%3E%26nbsp%3B%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F595486%22%20target%3D%22_blank%22%3E%40ProximityIT%3C%2FA%3E%26nbsp%3B%26nbsp%3B%3CBR%20%2F%3EWe%20are%20experiencing%20the%20same%20issue%20over%20different%20tenants.%20I%20suspect%20its%20a%20capacity%20problem%20due%20to%20the%20usage%20of%20Teams%20in%20this%20covid-19%20time..%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1537370%22%20slang%3D%22en-US%22%3ERe%3A%20Can%E2%80%99t%20see%20members%20in%20Teams%20group%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1537370%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F594506%22%20target%3D%22_blank%22%3E%40Tchess%3C%2FA%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20came%20across%20this%20issue%20in%20the%20App%20not%20listing%20the%20members%20and%20showing%20as%200%20but%20was%20listing%20them%20online.%20The%20owners%20were%20listing%20ok%20though%20and%20I%20found%20that%20if%20I%20changed%20an%20owner%20to%20a%20member%2C%20it%20refreshed%20the%20list%20of%20members%20in%20the%20app%20and%20then%20listed%20them%20all.%20Then%20I%20just%20changed%20the%20user%20back%20to%20an%20owner%20etc.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20you%20have%20no%20other%20owners%20maybe%20either%20just%20add%20a%20test%20account%20or%20use%20the%20search%20box%20for%20a%20member%20and%20try%20the%20opposite%20and%20make%20them%20an%20owner%20then%20change%20it%20back%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20clearly%20a%20refresh%20issue%20with%20the%20teams%20app%20and%20there%20seems%20to%20be%20no%20other%20way%20to%20force%20a%20refresh.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor
I’m an owner in Teams, but I can’t see the Members list so that I know who I’ve already added and who I need to remove. Why can’t I see the list? I’ve checked all of the settings.
7 Replies
Next to the team name select ellipsis (...) > manage group. You can't see members there? That is where the members should be alongside the owners

Hope that answers your question

Best, Chris
No, it shows “0” members, even though I have added more than 25 people.
What is the experience in the web app (teams.microsoft.com) and mobile app?

Best, Chris

@Tchess Hi,

 

We are experiencing the same issue.  One member of the group can see all 15 members under the 'Manage Team' area, but another sees 0.

 

ProximityIT_0-1585179742443.png

 

Nick Cooling @ProximityIT 

 

I have the same issue 

@Nick_Cooling  @ProximityIT  
We are experiencing the same issue over different tenants. I suspect its a capacity problem due to the usage of Teams in this covid-19 time.. 


Hi @Tchess,

 

I came across this issue in the App not listing the members and showing as 0 but was listing them online. The owners were listing ok though and I found that if I changed an owner to a member, it refreshed the list of members in the app and then listed them all. Then I just changed the user back to an owner etc.

 

If you have no other owners maybe either just add a test account or use the search box for a member and try the opposite and make them an owner then change it back?

 

This is clearly a refresh issue with the teams app and there seems to be no other way to force a refresh.