Forum Discussion
Tchess
Mar 25, 2020Copper Contributor
Can’t see members in Teams group
I’m an owner in Teams, but I can’t see the Members list so that I know who I’ve already added and who I need to remove. Why can’t I see the list? I’ve checked all of the settings.
- Apr 28, 2021
Tchess
Try clearing cache and credential manager cache by following steps:- Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.
- Go to File Explorer, and type in %appdata%\Microsoft\teams.
- Once in the directory, you’ll see a few of the following folders:
- a. From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.
* %appdata%\Microsoft\teams\application cache\cache
- b. From within ‘Blob_storage’, delete any files that are located in here if any.
* %appdata%\Microsoft\teams\blob_storage
- c. From within ‘Cache’, delete all files.
* %appdata%\Microsoft\teams\Cache
- d. From within ‘databases’, delete all files.
* %appdata%\Microsoft\teams\databases
- e. From within ‘GPUCache’, delete all files.
* %appdata%\Microsoft\teams\GPUcache
- f. From within ‘IndexedDB’, delete the .db file.
* %appdata%\Microsoft\teams\IndexedDB
- g. From within ‘Local Storage’, delete all files.
* %appdata%\Microsoft\teams\Local Storage
- h. Lastly, from within ‘tmp’, delete any file.
* %appdata%\Microsoft\teams\tmp
For credential manager
Go to path - Control Panel\User Accounts\Credential Manager
And clear Microsoft's credentials
Hope this will solve the issue.
Mar 25, 2020
Next to the team name select ellipsis (...) > manage group. You can't see members there? That is where the members should be alongside the owners
Hope that answers your question
Best, Chris
Hope that answers your question
Best, Chris
- TchessMar 25, 2020Copper ContributorNo, it shows “0” members, even though I have added more than 25 people.
- Mar 25, 2020What is the experience in the web app (teams.microsoft.com) and mobile app?
Best, Chris