Mar 07 2024 07:02 PM
Does Teams allow forward calls to an external number if there are few rings or after 10 seconds? if so, how do you set this up.
Mar 08 2024 04:04 AM
SolutionHi @manjiwolf,
yes, you can forward a call to an external number after 10 seconds of ringing time.
You can activate this using these steps:
Settings in Microsoft Teams
Open the Settings in your Microsoft Teams client and click on the Calls
Configure Call Forwarding:
Mar 08 2024 09:15 AM
@LeonPavesic - thank you 🙂 Another follow up is can Microsoft Teams do conditional call forwarding? Ex: when any call is missed/busy/declined, it forwards to another external number. If so what are the steps to do so?
Mar 12 2024 01:43 AM
Hi @manjiwolf,
thanks for the follow up.
The call forwarding can be set up for all recieveing calls
the forwarding can be set up for the the recieveng calls to call somebody else too
or when not being able to asnwer the call
Unfortunately, there is no option for conditional calls forwarding in the way you mentioned.
You can give feedback directly to Microsoft about your request by clicking on ... > Help > Give Feedback in your Microsoft Teams App or you can post your feature request directly on Microsoft Feedback Portal: Microsoft Teams · Community
Mar 12 2024 09:16 AM
@LeonPavesic Thank you Leon, very helpful!
Mar 12 2024 11:49 PM
Hi @manjiwolf,
you're welcome.
Mar 08 2024 04:04 AM
SolutionHi @manjiwolf,
yes, you can forward a call to an external number after 10 seconds of ringing time.
You can activate this using these steps:
Settings in Microsoft Teams
Open the Settings in your Microsoft Teams client and click on the Calls
Configure Call Forwarding:
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
If the post was useful in other ways, please consider giving it Like.
Kindest regards,