Forum Discussion
Call forwarding after few rings possible in teams if so how?
Hi manjiwolf,
yes, you can forward a call to an external number after 10 seconds of ringing time.
You can activate this using these steps:
Settings in Microsoft Teams
Open the Settings in your Microsoft Teams client and click on the Calls
Configure Call Forwarding:- Under When you can't answer the call.
- Choose where you want your forwarded calls to go:
- Voicemail: If you want calls to be sent directly to voicemail.
- Forward to a new number or to a new Contact:
Specify the number to forward calls to.
LeonPavesic - thank you 🙂 Another follow up is can Microsoft Teams do conditional call forwarding? Ex: when any call is missed/busy/declined, it forwards to another external number. If so what are the steps to do so?
Hi manjiwolf,
thanks for the follow up.
The call forwarding can be set up for all recieveing calls
the forwarding can be set up for the the recieveng calls to call somebody else too
or when not being able to asnwer the call
Unfortunately, there is no option for conditional calls forwarding in the way you mentioned.
You can give feedback directly to Microsoft about your request by clicking on ... > Help > Give Feedback in your Microsoft Teams App or you can post your feature request directly on Microsoft Feedback Portal: Microsoft Teams · Community
LeonPavesic Thank you Leon, very helpful!
Hi manjiwolf,
you're welcome.