Forum Discussion
Sending email as alias in office365?
I used to have my domain email hosted in office 365. The reason i switched was because of a lack of a feature i really needed. You had the ability to create multiple aliases in office 365 so you could receive multiple emails for your domain in your inbox. For example say my domain was example.org. I could recieve emails from
bob@example.org <--primary email address
orders@example.org
newsletters@example.org.
the only big thing missing was that you could not "send" from any email other than the primary email. so in the example above i could not send email as orders@example.org or newsletters@example.org. I could only send email as bob@example.org. Is this still true or can you send email from aliases? I don't want it to look like it came from the primary email "orders@example.org in care of bob@example.org". The email i send with an alias should really look like it came from the alias. This is the only reason i'm on GApps and i'm hope to swtich back. Is this feature still missing?
thanks
I know this thread is a little old, but it ranks highly under a Google for this issue so wanted to add more information.
It is now possible to send for alias addresses quite simply using O365 and Outlook.
- Simply add the alias to your account in the usual way in O365 Admin.
- In Outlook, open a new mail and from the "Options" ribbon ensure the 'From' button is pressed to reveal this field.
- Click this drop down and select "other email address".
- Under here you can manually type the email you want to send from
- The next time you return to the from drop down, the address will be there to select with 1 click.
Hope this helps someone one!
I am sorry, but I am afraid that it doesn't work...
AFAIK, It is still not possible to send as an alias.
Following your steps, the recipient will get anyway an email sent from the primary address and not from the alias.
cc VasilMichev
- Did you try the steps I’ve written down?
I have this implemented at several customers and is the only solution to send from an alias.
Has anyone else actually been able to get this to work?
In Outlook Web, I can change the from address to one of my aliases. I get no error message, the email sends, but it shows up as from my primary smtp address.
In Outlook 2016 on Windows, I choose "another email address..." in the from field and choose the alias. Again, no error, but the email arrives from my primary smtp address. In outlook for Windows, though, the sent items folder shows this string:
Nick Handel </o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=9f3b760eb3874d7380b86e769046ac8b-nick> <nick@xxxdomain.co.uk>
I can send as group email addresses in both Web Outlook and Windows Outlook with no problems.
It's extremely annoying - I agree with the OP that using shared mailboxes etc. is a kluge. I really see no reason not to make it easy for people to use multiple domains to send and receive email - it's hardly as if this is a backdoor to having multiple users sharing a licence - you get one mailbox! In fact, the facilities with shared mailboxes make it easier to do that in some respects if you're willing to have multiple users sharing a login.
Any help or advice gratefully received.
Hi Nick Handel.
This topic has been discussed infinitely in this community and in many other forums.
Sending as an alias in Exchange has never been possible and indeed it is still not possible.
There are workarounds but, as you noted, they are viable, but not satisfactory.
This is the present situation, unfortunately, and that's all.
James, is that possible from Outlook for Mac, or only Outlook for Windows?
(and what if people are using Mail for Mac instead?)- I don't have access to a Mac so can't test this. I tried in Outlook online and was unable to perform the same actions.
But be aware that shared mailboxes cannot be accessed from mobile apps (as a warkaround, from mobile you can use the Web UI, of course...).
Hey Salvatore, you can access shared email in mobile apps. the configuration of this is as follows:
- You can add your account as IMAP.
- SIn the Incoming Mail Server section, enter the following values:
- Host Name: outlook.office365.com
- User Name: Your personal email address, followed by a forward slash, followed by the name of the shared mailbox. For example, name@davidson.edu/shared
- Password: Your Davidson email password.
- Scroll down. In the Outgoing Mail Server section, enter the following values:
- Host Name: smtp.office365.com
- User Name: Your full Davidson email address.
- Password: Your Davidson email password.
This worked for me in an office 365 shared mailbox on an android device.
Cheers!
- You can now access shared mailboxes from Outlook mobile app after logging into your main account which has access to the shared mailbox. Follow instructions in video to enable
- You can now just tick "Turn on sending from aliases" in the Exchange admin center. In Settings, Mail flow Settings.
- Instead of using aliases, use shared mailboxes (for instance) that will enable you with the right configuration to send as the shared mailbox alias...there are other options, but the shared mailbox is one of the most simple
Shared mailboxes do not support SMTP
- Really?
Hi Brent,
You can create an aditional POP or IMAP account in your Outlook to send with the aliases.
Is the best solution that I use and several clients, if you want to keep in the same Mailbox.
Doesn't this solution result in getting all emails for the mailbox twice on the client? That does not sound practical.
Hi Marando,
You can select just a few days on POP/IMAP, is just a way to send messages from other alias, it's not a perfect solution.
It works, and you can arrange the view on your Outlook, do these acconts to be on bottom of your stucture.
- Thanks guys for all the help but after reading about shared mailboxes it sounds like a kluge compared to the direct solution of just being able to send/receive that GApps offers. I guess the only reason i want to come back to office 365 is the tight integration with out look. The web app of course in GApps is excellent. I think for now i'm going to stick with GApps and see what happens in the future
Agree with shared mailboxes. You can configure the mailboxes to forward email to your mailbox, and utilise Send As permissions to send from the alias of the shared mailbox.
I have had a similar requirement and have tried both an Exchange Group and Shared Mailbox for the ability to receive and send emails using an alias. I prefer the Shared Mailbox as this is simpler to setup and use.Yup Brent as Leighton says you can use a distribution group for this. Set it up with the alias as its email, configure it with you as a member, and importantly with send-as permission for yourself. You can then sent emails using that From address. Inbound emails will be forwarded to your inbox.
We use Shared-mailboxes more, but the group sounds what you are looking for.
I would say go for Shared Mialbox because you can access it independentaly, rather DL where you can only send and receive.
you can view shared mailbox in phones too
It's always been possible to do this, solution posted here:
https://www.tachytelic.net/2013/09/sending-email-from-alias-office-365/
Best of luck
hi
This is the parameters I put to create the POP email using the alias name that was created on O365
Incoming mail
Server 127.0.0.1 port 110
– This server require ….. un-checked
– Require logon …… un-checked
Outgoing mail
Server smtp.office365.com port 587
Encryption method STARTTLS
– Require Logon ….. Checked
Message delivery
Use an existing data file …. EmptyI get this error message when submitting the above parameter and email does get created :
Something went wrong
We couldn’t connect to the incoming (POP) server. please check the incoming (POP) server and try again.please see attached , regards
Ebrahim
- 6 or 7 posts above you can see a link to my website with detailed instructions on how to suppress that cosmetic error however you will need to close outlook at do it through the control panel method. When you do it in Outlook it won't let you continue because it wants an incoming server. You DON'T want an incoming server because you will get duplicates.
I did not want to spam my website link over and over again on here so scroll up. I will PM you the link as well though.
Paul Murana i tried your solution ie created a pop 3 for an alias that i created via office365 (not powershell as that's too advanced for me).. the email came from my main account...
ab1234260 but did you try sending it outside of your own tenant? If you send it to an internal recipient it will always come from your main account.
Assuming the following:
You have a user with mailbox and e-mail address userA@contoso.com and you want him to receive and send mail from an address userA@aliasdomain.com.
Do the following:
1. Create a distribution group with e-mail address, the alias f.e. userA@aliasdomain.com
2. Add the user's primary account as a member to this distribution group (Members => userA@contoso.com) to make sure e-mail gets delivered to his mailbox.
3. Set External Senders as required
4. Make sure membership approval is set to not allow other members
5. Set Send As permissions for userA@contoso.com
Now this user can receive e-mail on his new userA@aliasdomain.com e-mail address + send from this e-mail. The only thing he needs to do is in Outlook or OWA select the From and change it to the alias address.
Cheers,
Joey
- What does "f.e." mean?
f.e. means For Example.
Cheers
Strange. I decided to go with the DG option to allow me to send mail from the alias in an alternate domain. Let's call them nick@primarydomain.com and nick@aliasdomain.com for these purposes.
This meant removing the nick@aliasdomain.com address from the list of addresses associated with my own mailbox, then creating the DG as you describe, assigning permissions etc.
In the DG, I set the display name and alias values to the same values as my own account, merely because I want my name to show the same way.
It didn't work!!! Email shows as from nick@aliasdomain.com in sent folders on all my mail clients (which it didn't when the alias was attached to my mailbox directly). But it arrived at the recipient (externally) as addressed from nick@primarydomain.com. I also tried sending a mail from nick@aliasdomain.com to nick@primarydomain.com and it shows as from nick@primarydomain.com internally as well.
As a troubleshooting step, I set up a new DG for someoneelse@aliasdomain.com and tried sending from that address. It worked no problem from Outlook Web, immediately. Email arrived from someoneelse@aliascomain.com.
I tried changing the display name and alias on the original DG. Didn't make any difference.
So is it a a matter of time? That Exchange needs to propagate the change for a given recipient that was previously an alias directly against my mailbox and is now a DG?
Or is something is stuck in perpetuity because the address was previously an alias for my mailbox?
Any thoughts gratefully received!!!
It was a matter of time. And not all that long (30 minutes maybe)...
This sending from a Domain Alias, not a user alias.
What is a domain alias and what it's difference from a secondary SMTP address (aka e-mail alias) of a user?
