Forum Discussion
Sending email as alias in office365?
I used to have my domain email hosted in office 365. The reason i switched was because of a lack of a feature i really needed. You had the ability to create multiple aliases in office 365 so you could receive multiple emails for your domain in your inbox. For example say my domain was example.org. I could recieve emails from
bob@example.org <--primary email address
orders@example.org
newsletters@example.org.
the only big thing missing was that you could not "send" from any email other than the primary email. so in the example above i could not send email as orders@example.org or newsletters@example.org. I could only send email as bob@example.org. Is this still true or can you send email from aliases? I don't want it to look like it came from the primary email "orders@example.org in care of bob@example.org". The email i send with an alias should really look like it came from the alias. This is the only reason i'm on GApps and i'm hope to swtich back. Is this feature still missing?
thanks
I seem to remember this working previously, but only noticed recently that all emails were being sent from the primary email address on my mailbox. I have found a solution in EOL Powershell:
Set-OrganizationConfig -SendFromAliasEnabled $TrueI left it 24 hours and by using the From field in Outlook 2016 or Outlook Web App, emails are now sent from the alias address of my choosing. It appears that this functionality is something that is being worked on and does not correspond exactly to the description in the link below but for me, it's working now!
j0rt3g4 the problem remains that, using the desktop version of outlook you don't get the ping pong feature that you used to get, ie :
When the user replies, the From address will depend on her Outlook client. Outlook on the web will use the alias at which the email was received (we'll call this the ping-pong principle). Outlook desktop will use her primary email alias. For example, let's say a message is sent to Sales@NodPublishers.com, and it arrives in Eliza's inbox. When Eliza replies to the message using Outlook desktop, her primary email address will appear as Eliza@NodPublishers.com, not Sales@NodPublishers.com. (full piece here).
I don't understand why outlook desktop can't do this...
- You can solve the problem using the add-in named "SmartReply 365 for Outlook" - just google for it.
Brent Waldrop After bashing my head against the wall for a few hours and reading several documents that were absolutely no help whatsoever, I finally stumbled across I way to send external emails from a Shared Mailbox using OWA. I didn't expect it to work with aliases, but I tried it anyway, and it does not work.
To Send As a shared mailbox, open up the shared mailbox in a separate window after logging in to your primary email (make sure you have both Manage and Send permissions for the mailbox) using this URL: https://outlook.office.com/mail/sharedmailbox@mydomain.com/inbox
Replace sharedmailbox with the primary email of the shared mailbox. Replace mydomain.com with the domain. From here when you create a message it will show the shared mailbox by default in the From address and when you send messages externally they will in fact come from the shared mailbox email address.
Not a perfect solution by any means, but at least it works.
Hi Brent Waldrop! In Microsoft Online Exchange 365, you can only send / reply / forward an email message if you set up shared mailboxes. I would have set up 1 for orders @ and 1 for newsletters @ so that it is possible to reply on their behalf.
Mauricio Cassemiro | Microsoft Specialist
MOS, MTA, MCSA, MCC and MVP Reconnect
---------------------------------------------------------
Blog | Site | Facebook | Twitter | LinkedIn | YouTube Channel | MVP ProfileI know this may have been an old thread but I didn't see any of the real answers here. Maybe my setup is different enough but this is as easy as typing in the alias that you want to send from.
Although this has been available in earlier versions, I'm now using Office 365. The From field of an outgoing message is a dropdown field and in the dropdown I can select to send from any of my current email accounts OR I can select the option listed as "Other email address". With this option, I can enter any other address I chose and the recipient sees this other address as the source and the reply goes to the "other" address. You do need to select one of your current email addresses for the outgoing SMTP service for delivery, but the recipient should see the Reply-to as being the other address you specified.
A review of the recipients header would reveal the source as your SMTP server, but the reply should go to the entered address.
Hi Chris,
let's suppose your default email address in Office 365 is SMTP:charette1@contoso.com and your alias is smtp:charette2@contoso.com.
Could you please explain how can you send as charette2@contoso.com using Office 365 OWA?
Thank you,
Victor Ivanidze
f I missed the part of the part of the question about using OWA, then I apologize, I don't use OWA, but use the desktop version of MS Outlook. In the desktop versions, you can do as I discussed. Here is the same explanation with an image showing how this is accomplished.
When creating a new email or replying to an email, the From field is a dropdown. Open the dropdown, and below all the email accounts you have configured is an option for "Other Email Address..." Select this, and enter the alias email address you want to use. Then, when the recipient opens the email, the Reply-To address they see will be the alias address that you entered.
I've seen a few User Voice requests for Outlook.com for this issue: https://outlook.uservoice.com/forums/284136-outlook-com?query=send%20as%20alias
Added a comment to this one: https://outlook.uservoice.com/forums/284136-outlook-com/suggestions/16894204-alias-improvements#comments
Anyone know if there's another post that may be more popular?
Anyone know if there's another post that may be more popular?
I also found these ones on the Office365 UserVoice site:
Assuming the following:
You have a user with mailbox and e-mail address userA@contoso.com and you want him to receive and send mail from an address userA@aliasdomain.com.
Do the following:
1. Create a distribution group with e-mail address, the alias f.e. userA@aliasdomain.com
2. Add the user's primary account as a member to this distribution group (Members => userA@contoso.com) to make sure e-mail gets delivered to his mailbox.
3. Set External Senders as required
4. Make sure membership approval is set to not allow other members
5. Set Send As permissions for userA@contoso.com
Now this user can receive e-mail on his new userA@aliasdomain.com e-mail address + send from this e-mail. The only thing he needs to do is in Outlook or OWA select the From and change it to the alias address.
Cheers,
Joey
Joey Bergen thanks, these steps helped me to configure it for my case (had to use classic GUI of exchange admin to find the settings). To other office365 email addresses, this works, but to some other addresses it doesn't; "This message could not be sent. You do not have the permission to send the message on behalf of the specified user. " Thought it had to do with some delay in processing of the changes, but next day still have the issue. Or do I also need to have changes on the DNS level, for example to inform target mail servers to that my domain A is allowed to send messages of my domain B...? any ideas?
- a separate issue is adding all the appropriate dkim, dmarc spf to your dns for each domain
Joey BergenCould this also work for scheduling a meeting using an email alias? I want far more functionality with the alias than is possible and only recently learned that I can't make an alias into its own email account, which is quite limiting for my business, unfortunately. Thanks.
This sending from a Domain Alias, not a user alias.
What is a domain alias and what it's difference from a secondary SMTP address (aka e-mail alias) of a user?
I know this thread is a little old, but it ranks highly under a Google for this issue so wanted to add more information.
It is now possible to send for alias addresses quite simply using O365 and Outlook.
- Simply add the alias to your account in the usual way in O365 Admin.
- In Outlook, open a new mail and from the "Options" ribbon ensure the 'From' button is pressed to reveal this field.
- Click this drop down and select "other email address".
- Under here you can manually type the email you want to send from
- The next time you return to the from drop down, the address will be there to select with 1 click.
Hope this helps someone one!
James O'Sullivan In keeping with the necro-thread trend - this doesnt work; even if send-as is set, it doesn't allow sending from the alias.
JWinSC I agree it does not work for me either when it is for sure enabled. The only way I can get it to work is by setting up a POP account with the alias and creating an app password since I have MFA enabled. Here is a walkthrough on my website. I am not very happy with the video (it was my first attempt) I made so I prefer the text walkthrough.
Send from an Alias or Secondary Exchange Account in Outlook - Fabozzi's Compiled Knowledge
Let me know if you have any questions.
James O'Sullivan the recipient will still receive this email from the primary email address and not the alias. I just tried it.
nickchristieIf you setup a POP account for the alias and email someone in your organization you are correct it will show the primary address however if you email someone outside your organization it will show correctly. Try a gmail or hotmail address to confirm and let me know. I did this for two account yesterday and emailed my personal address so I know it still works if setup per my instructions. https://www.fabozzi.net/send-from-an-alias-or-secondary-exchange-account-in-outlook/
Thanks James - I've been trying to work this out for hours then found your post! Just a couple of questions to follow - is there a way to change the display name for the alias so it doesn't just show the email address as the name? And can this also be set up on an iPhone to send from the alias? Thanks again
Hi all,
one solution that has occurred to me is to login to a shared mailbox via a pop3 account... i've tried this and it looks possible but i couldn't get the login to work... any thoughts?
It's always been possible to do this, solution posted here:
https://www.tachytelic.net/2013/09/sending-email-from-alias-office-365/
Best of luck
Paul Murana i tried your solution ie created a pop 3 for an alias that i created via office365 (not powershell as that's too advanced for me).. the email came from my main account...
ab1234260 but did you try sending it outside of your own tenant? If you send it to an internal recipient it will always come from your main account.
hi
This is the parameters I put to create the POP email using the alias name that was created on O365
Incoming mail
Server 127.0.0.1 port 110
– This server require ….. un-checked
– Require logon …… un-checked
Outgoing mail
Server smtp.office365.com port 587
Encryption method STARTTLS
– Require Logon ….. Checked
Message delivery
Use an existing data file …. EmptyI get this error message when submitting the above parameter and email does get created :
Something went wrong
We couldn’t connect to the incoming (POP) server. please check the incoming (POP) server and try again.please see attached , regards
Ebrahim
- 6 or 7 posts above you can see a link to my website with detailed instructions on how to suppress that cosmetic error however you will need to close outlook at do it through the control panel method. When you do it in Outlook it won't let you continue because it wants an incoming server. You DON'T want an incoming server because you will get duplicates.
I did not want to spam my website link over and over again on here so scroll up. I will PM you the link as well though.
- Thanks guys for all the help but after reading about shared mailboxes it sounds like a kluge compared to the direct solution of just being able to send/receive that GApps offers. I guess the only reason i want to come back to office 365 is the tight integration with out look. The web app of course in GApps is excellent. I think for now i'm going to stick with GApps and see what happens in the future
