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Seems like my copilot is suspended, how do I request Copilot to be unsuspended?
When I use my Microsoft account (my main account), the rest of the applications or services, from Xbox Game Pass to Outlook, etc., work fine, but my Copilot or Bing AI shows me that I can't use it, and it says "Sorry, you've reached the limit of messages you can send to Bing within 24 hours. Check back soon!” (Figure 1) When I switched to my other Microsoft account (backup account) to log in to Bing AI or Copilot it worked perfectly fine. (Figure 2) (Figure 2) The suspected reason may be that during the initial period of Bing AI launch (Sydney period), in order to test the reliability of the AI and to get a taste of the AI, I may have asked some sensitive questions about the AI's resistance, and after a week it showed up with this message. Since that time, I have not been able to use Copilot service with this Microsoft account (primary account), and I realize that this is wrong and very regret to ask it! I would really like to be able to log in and use the programs and services with my main account again, how can I contact the support team and request to be unblocked? Is it possible to restore the Copilot service or unblock it? Thank you very much!WP_LiaoAug 27, 2025Copper Contributor5.2KViews0likes3CommentsCopilot Agent in Sharepoint - customisation options
Hi there, I've been asked by a client to design and deploy a Copilot Agent as part of a Sharepoint intranet build. The client would like the Sharepoint pane to be persistently open when their users are visiting Sharepoint pages - even better if it can start a conversation like a customer service chatbot. Could someone let me know if this is possible? Using iFrames looks really clunky, and we're not convinced users will know to click the Copilot icon that's currently in the top right. Copilot itself thinks it's possible but the Javascript it gives me doesn't seem to work! ThanksJackArnottAug 04, 2025Copper Contributor19Views0likes0CommentsCopilot in Edge - Text Prompt Focus on Open (Suggestion)
Hello, I have been a Copilot user in Edge for a long time and I have encountered the same issue repeatedly. I decided to share it here in case there is a solution for it. Whenever I click on the Copilot icon in the upper right corner of Edge, I often start typing my query without noticing that the cursor is not active in the text box. Then I have to type everything again. Would it be possible to make the text box of the Copilot in Edge automatically focused after the panel opens? I think that would be a reasonable expectation for someone who opens the panel, as they probably want to type something.SolvedMickaelLapJul 23, 2025Brass Contributor809Views1like2CommentsFeedback Request: Seamless Context Retention Between Voice and Text Modes in Copilot
בקשת שיפור: שימור הקשר בין מצב קולי לצ'אט כתוב ב־Copilot מאת: מיכאל, MS MVP (ישראל) נושא: שיחה רציפה והקשר נשמר בין קול לכתב תיוגים: Copilot, VoiceChat, ContextRetention, CrossModeSync, AI usability, Excel integration, MS MVP, User Experience, Productivity, Accessibility Feedback Request: Seamless Context Retention Between Voice and Text Modes in Copilot From: Michael, MS MVP (Israel) Topic: Improve continuity and preserve context when switching between voice and text conversations in Copilot Tags: Copilot, VoiceChat, ContextRetention, CrossModeSync, AI usability, Excel integration, MS MVP, User Experience, Productivity, Accessibility Description: Currently, when transitioning between voice and text modes in Copilot, the ongoing conversation context is lost, resulting in a fresh and disconnected session. This poses challenges for users engaged in technical workflows (e.g., Excel functions, coding steps, formula exploration), where discussion begins in voice and requires visual follow-up in text — yet the system fails to remember what was just discussed. Use Case: A user verbally asks for help creating a complex Excel formula. After several minutes of voice dialog, they switch to text mode to view and refine the formula — only to discover that Copilot no longer remembers the earlier voice interaction, forcing redundant explanation and a break in continuity. Suggested Improvements: Enable persistent conversation memory across modes Automatically bring recent voice summary into the next text session Introduce an intelligent switch that allows users to move from voice to text (and back) with full context preserved Support visual rendering (e.g., formulas, graphs) within voice sessions Value to Users: This improvement would dramatically boost workflow efficiency, reduce friction in technical tasks, and allow users to engage naturally — choosing the mode best suited to their needs without sacrificing consistency. תיאור: בעת מעבר בין שיחה קולית לצ'אט כתוב ב־Copilot, לא נשמר ההקשר הקודם. השיחה מתחילה מחדש, דבר שמפריע במיוחד בשיח טכני בו מבקשים תוכן חזותי (למשל נוסחה או קוד) אחרי שדנים בו בקול. מקרה שימוש: המשתמש שואל בקול איך ליצור נוסחה מורכבת באקסל. לאחר שיחה קולית ארוכה, הוא עובר לצ'אט כדי לראות אותה בכתב — אך מגלה ש־Copilot שכח את השיחה הקודמת. צריך לחזור על הכול מחדש. הצעות לשיפור: שימור הקשר מלא במעבר בין קול לכתב סיכום קולי אוטומטי שיופיע בצ'אט כתוב מעבר חכם בין המצבים תוך שמירת רצף אפשרות להציג תוכן טכני גם בשיחה קולית ערך למשתמשים: חוויית שימוש חכמה, טבעית ורציפה ללא הפרעות. מתאים במיוחד למשתמשים טכניים, אנשי מקצוע, תלמידים וכל מי שעובד באופן דינמי ומעמיק. Feel free to reach out if you'd like to explore this idea further. I’d be happy to help. Best regards, (micky) Avidan Michael Microsoft MVP – OFFICE 365 EXCEL Email: email address removed for privacy reasons Relevant tags: Copilot, VoiceChat, ContextRetention, Excel integration, MS MVP, User Experience, Productivity, Accessibility36Views0likes0CommentsHow Are You Using Microsoft Copilot to Boost Productivity? [Let’s Share Use Cases + Tips]
Hi Microsoft Community! As a Microsoft Certified Trainer, I’ve been actively exploring Microsoft Copilot in Excel, Word, PowerPoint, and Outlook — and I must say, it’s revolutionizing how we approach daily tasks. For those new to Copilot, it’s an AI-powered assistant integrated into Microsoft 365 that helps you write, summarize, analyze, automate, and create — all using natural language. Think of it as your intelligent digital teammate. Practical Use Cases I’ve Personally Found Valuable: In Excel: - Analyze sales data for monthly trends - Create a pivot table summarizing department-wise bonuses - Highlight outliers in expense data It auto-generates charts, formulas, and summaries without needing technical know-how. In Word: - Generate reports or proposals from short prompts - Summarize long documents or meeting notes in seconds - Rewrite text in a more formal, concise, or persuasive tone In PowerPoint: - Turn an outline into a visually formatted presentation - Auto-generate slide content from Word documents or meeting notes - Adjust tone and theme to match your audience In Outlook: - Write quick, professional replies - Summarize long email threads - Set follow-up reminders and meeting notes automatically Tips to Get the Most Out of Copilot: - Be specific in your prompts. Instead of saying “analyze this data,” try: “Create a chart showing profit growth over the last 6 months, categorized by region.” - Start with small tasks and build trust. Use it to clean up writing, summarize a paragraph, or build a to-do list. - Always review Copilot’s output — it’s powerful, but human oversight is still key for context and accuracy. Let’s Learn Together! I’d love to hear from the community: - How are you using Microsoft Copilot in your workflow? - What features have saved you the most time? - What challenges have you faced in adoption or training others? Let’s share real-world stories, best practices, and creative ways we use this powerful AI tool. Looking forward to your responses! — Raj Singh, Microsoft Certified TrainerRAJKUMAR_SINGHJun 25, 2025Copper Contributor351Views0likes0CommentsCopilot Chat in Office Tools
Hit of the press! Copilot Chat will start to be published in the Office Apps. Copilot Chat will still have no access to Graph. admins can pin it for all users to have a nice experience. have a look on my announcement https://www.linkedin.com/posts/andre-thiemann-bb888646_microsoft365copilot-copilotchat-microsoft365-activity-7341100014070378498-xhxE?utm_source=share&utm_medium=member_ios&rcm=ACoAAAm9dzwB9gBW8cfBuj0IBk3MpR03ArNpnaY109Views1like1CommentCopilot sidebar in Edge "unable to connect to the service"
Hello Everyone, We are having intermittent issues with the Copilot sidebar in Edge. It works sometimes, and other times we get an error that says "We're sorry but we're unable to connect to the service at this time." It has a refresh button which doesn't help. What's weird, is that we have Copilot licenses enabled for our users and going to https://bing.com/chat works fine in all cases (and shows the user signed in and "protected" as expected). Anyone else have this issue? Any suggestions to fix this issue? Briangc-bclarkJun 24, 2025Copper Contributor15KViews1like8CommentsIs it possible to set your personal preferences in Copilot, like in ChatGPT?
Hello, Like in the title. Is it possible to set your personal preferences in Copilot, like in ChatGPT? Reffering to: https://openai.com/blog/custom-instructions-for-chatgptlukaszrutkowskiApr 17, 2025Copper Contributor1.3KViews3likes5CommentsWeb Content grounding in M365 Copilot vs Microsoft Copilot(BCE)
Does commercial data protection apply to prompts and responses within Copilot for Microsoft 365 when web content is enabled? Does it get the same protections as Microsoft Copilot, formerly known as Bing Chat for Enterprise? How is company data handled in this scenario? I've tried to follow the trail of privacy, terms of use, etc for Bing Search services, but have come up empty with how the data is handled from the company's perspective. All I see is in association to end user privacy. This is a gap in documentation either from an omission standpoint or simplicity and explicit standpoint. It is certainly unclear to me. Full transparency: I posted this in the Bing hub as well.Stephen_N665Feb 06, 2025Copper Contributor4.9KViews0likes3CommentsThe chat history is gone.
Hello, On desktop Copilot changed from a white UI with options for balance or creative mode to a blue background with no way to choose that. i lost all my chats i think. they are gone. i do not think i see it saving new chats either. is there a way to get it back?jrocdevFeb 01, 2025Copper Contributor3.1KViews1like13Comments
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