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pishtike's avatar
pishtike
Copper Contributor
Jan 15, 2025

windows 11 health check doesn't recognize cpu

Hello,

Recently I was trying to upgrade to W11 and I ran the PC Health Check.

I get all green check marks except for CPU. The interesting part is that my cpu is I7-7700K AND is listed under the Supported CPU list for Windows 10 22h2.

I don't get it. What am I missing?

 

Anyone has some suggestion?

 

  • Cody-Hutson's avatar
    Cody-Hutson
    Iron Contributor

    7700K is still working quite well and you can change the registry during install to bypass the Windows 11 system check.

    • Chief10's avatar
      Chief10
      Copper Contributor

      Got Win 10 upd yesterday - new PC Health Check came with it.  Now the list is updated - also for my PC which previously had not been supported.  BUT the PC Health Check still rejects it -but it is supported on the new "supported CPUs list" (i5-7200U).  I suspect that more testing or cert has happened.  Anybody else find this new information?

    • pishtike's avatar
      pishtike
      Copper Contributor

      thanks, it does help - i misread the information i looked at initially and thought it was actually supported, hence my confusion. 

      • Chief10's avatar
        Chief10
        Copper Contributor

        Me again - The NEW PC Health Check did in fact point to another file of "supported CPU chips for Windows 10"  Apparently in my excitement I mistook that for supported for "WIndows 11".  Thanks MS - During the last few months, my PC went from TPM not available to TPM 2.0 now active on your PC.  Really screwing around with us aren't you?  My 3 laptops that I am wrangling are HP, & Dell that have the same chip, and my neighbor has Lenovo with i7 version of same chip - all not supported - Why still remains a mystery.  The chip mfgs are also sc...g around with us.  What is going to happen with new PCs under Windows 11 (going to 12)?   My current thoughts are to wait it out - as I don't have money to buy a bunch of PCs.   Thoughts would be appreciated.

         

  • Gianmais's avatar
    Gianmais
    Iron Contributor

    Make sure that you’re using the latest version of the PC Health Check application. Microsoft has updated this tool several times since its initial release, so you want to ensure you're using the most recent version. You can download it from the official Microsoft website.

  • Nguyenais's avatar
    Nguyenais
    Iron Contributor

    You can upgrade the CPU to an supported one or use the bypassing tricks to install Windows 11 on unsupported CPU.

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