Forum Discussion
UNKNOWN PROGRAM/APP FROM WINDOWS/MICROSOFT
About a week ago I discovered a new app/program on my computer and have never seen it before (see picture). It was installed on 20.05.25 and it was the same day I reinstalled Windows 11 home. Everything was then completely deleted so that I had clean hard drives and cleaned them afterwards with Revo uninstaller. 20.05.25 and the next few days only Windows 11+upgrades to Windows were installed.
This app/program was not there then and only appeared about a week ago, when I saw it for the first time. I think it was after one of the upgrades for Windows.
The strange thing about this app/program is that it has no "size". It only says 3 dots there and therefore I can't find out where it is. It can't be uninstalled and it changes name every time I start the computer. Mostly Japanese letters/text.
I have run Windows Defender both via Windows and at startup. Nothing is found. I have run Malwarebytes and Super antispyware in full scan. Can't find anything.
From the date on the app/program, I see that it must be a Windows or Microsoft app. Only from those that were installed that day and the next few days. The computer is not used very often, as it is a work machine where I mainly just write articles and do genealogy research. So not much with programs on it.
Mainly Office 365, upgraded drivers, Google Chrome, Legacy, which is a genealogy program, and some tools that came with the purchase of the computer. Everything is upgraded to the latest.
Wondering if this could be a Windows program/app that Windows has removed and that was not completely uninstalled? I have another computer and a laptop. Neither of them have this. So wondering if anyone else has experienced this and possibly knows what causes it and how it can be removed?
3 Replies
- MikaeliopIron Contributor
This is a great free tool to uninstall apps on Windows 11 permanently, with no hidden fees. It removes stubborn programs that won’t uninstall normally, with deep scanning to clean up leftover files and registry entries.
Usage Guide: Download and install HiBit Uninstaller. Open the tool, find the program you want to remove, right-click it, and select Force Uninstall or Uninstall. Follow the prompts, and the software will automatically uninstall the program and clean up all leftover files.
It’s a fast, reliable way to uninstall apps on Windows 11 permanently, with no residual junk left behind.
- PhoenixAdlerIron Contributor
Windows Installer CleanUp Utility is a free official Microsoft tool that helps you completely uninstall apps on Windows 11 by cleaning up problematic Windows Installer entries.
What it does:Removes Windows Installer registration entries to fix stuck or failed uninstallations.
Note:Old tool but still effective for stubborn MSI-installed programs.
Usage Guide:
1. Download and install the tool.
2. Open Windows Installer Clean Up.
3. Select the program from the list.
4. Click Remove.
5. Then manually delete the program's folder.
This is a reliable way to completely uninstall apps on Windows 11 when standard uninstall methods fail for MSI-based software.
- OakleyCruzIron Contributor
Should I Remove It? is a free online tool that supports uninstall apps on windows 11 permanently by helping you safely identify which programs are safe to remove from your system.
What it does
Helps you identify what programs are safe to remove, so you can confidently uninstall apps on windows 11 permanently without accidentally deleting important system software.
How to Permanently Uninstall Apps on Windows 11
Step 1: Open your browser and visit the official website
Step 2: Search for the program you want to check
Step 3: Review the security rating and community feedback to confirm whether it is safe to uninstall
Step 4: Permanently uninstall the program using your preferred method