Forum Discussion
File History has stopped functioning
My file history program has stopped functioning. I tried searching the internet for some of these error messages and I have not found anything that has a solution that works. I tried deleting the backup on my backup drive, and also deleting the file history data/configuration folders so it would "start fresh" and I still keep getting errors.
Here are some of the errors:
Also have gotten a bunch of different errors for "reparse points". This is one example. I tried to exclude some of these folders from the backup but it didn't seem to help. But how do I find and eliminate a "reparse point" so it doesn't cause the file history to fail? And why doesn't file history just ignore those folders and go on and back up everything else?
34 Replies
- andre5007Copper Contributor
Using a network share (win11 to win11) totally busted (can't attach share and turn on File History). Worked OK before 9/8/2026 updates.
- PhilsFileHistoryBrass Contributor
OK, I'm going to stop beating my head against the MS wall. I believe since I signed out of OneDrive (which I refuse to use), the FileHistory utility will no longer work. At least that's what I suspect is going on.
- TakketBrass Contributor
Whelp, I gave up and downloaded a free backup program. So that's the only advice I can give...... it works well! Microsoft won't let me post the name of it here lol
BUT...... today my wife ran the latest updates on her computer and guess what? File history doesn't work for HER anymore either!!!! It keeps saying "files will be backed up to your computer until you connect your backup drive", even though it says right on the screen it is connected. so i reselected the drive and file history turned it self off, and now the "turn on" button does nothing. Certainly seems the process has been corrupted and won't work anymore.
Honestly wondering if microsoft killed it on purpose because they want to sell cloud storage to people.
- cjthelderTin Contributor
I gave up relying on filehistory long ago. I, too, have an online backup service -- Carbonite -- which includes Webroot, IMO, an excellent antivirus. I check filehistory once in a while, just to see how it's doing: although it may have some important files saved, I don't think it would be sufficiently comprehensive in an emergency. FWIW.
- sheratonIron Contributor
We ask questions through the opinion response center.
- sheratonIron Contributor
I am one of the victims, and I am furious with Microsoft for corrupting File History. Since the KB5101684/KB5120249 update, files can still be backed up to the D: drive normally. However, the "Last Backup" time in File History is not updating correctly. Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Content → Previous Versions". No folders are corrected; their dates are automatically updated. File History was forcibly disabled after KB5124008/KB5120249, resulting in an "InconsistentState" entry in C:\Users\User\AppData\Local\Microsoft\Windows\FileHistory\Configuration.
This is no longer a simple matter of "the time on the screen not updating."
This makes me reasonably suspect that the File History settings, indexing, or internal state management mechanism may be malfunctioning after Windows updates.
If files are indeed backed up, but Windows cannot correctly track, display, and restore versions, then this is a very serious backup reliability issue for users.
Microsoft, please stop being silent. Please answer Windows 10/11 users directly: Did KB5101684, KB5120249, and subsequent updates cause File History regression? If not, please provide technical evidence to explain the true cause.
If so, please acknowledge, investigate, and fix it as soon as possible. What we need is a formal answer and a real fix, not one temporary workaround after another. Please, Microsoft technical teams, take this issue seriously.
- MikeAnnandaleCopper Contributor
Makes me want to switch to Apple. If it was 30 years ago I could make a batch file as a primitive and sloppy substitute but I don't even understand DOS anymore . . .
- LarryM11Copper Contributor
No more troubleshooters for this sort of thing anymore, eh?
- AguyCopper Contributor
i be able to fix it but new problem keep showing up
first- i found out the File History stop updating the file's newer version, latest backup in File History is around 1-2 months ago
- I go to delete File History's files to set it up anew > but File History not accepting my drive > i find solution in the internet of deleting File History's cache, fixed > but File history now won't run, clicking "turn on" does nothing, seem to run but then stop, won't turning on > find solution in this site by putting code in CMD as administrator, fixed
BUT NOW, it duplicates files even if the file changes nothing, and as because it keep duplicating, the File Restore menu of File History won't show anything; it keeps saying that "File History is running for the first time..." > i continues to try, but I'm stuck here, files keep duplicating in File History's folders and won't allow me to open its menu to restore file, also there is no version of the file that is already has its backup in File History's folders
So yeah 😅 darkness on all sides, it working but can't use it to restore anything now, even if it keep duplicating the file, so i guess i can only manually pick the file's backup now - sheratonIron Contributor
What angered me the most was that when I asked customer service for the process record of our encountered files, they actually told me to reinstall the system. I was furious; their attitude was very passive.
- shift7solutionsCopper Contributor
My last Successful FileHistory backup was 20July. This was the same time as KB101650 installed.
There are no files written to external drive.```
Get-HotFix -Id KB5101650,KB5121003 -ErrorAction SilentlyContinue | Format-Table HotFixID,InstalledOn,DescriptionHotFixID InstalledOn Description
-------- ----------- -----------
KB5101650 20/07/2026 12:00:00 AM Security Update
fhmanagew.exe -backupnow does nothing.
I have reviewed all configurations. There is nothing remarkable in the eventlogs.
- sheratonIron Contributor
My situation is slightly different from yours. My last backup was on July 28th, and the problem arose after I updated KB5101684:
- Files can still be backed up to the D: drive normally.
- The Last Backup time in the File History is not updating correctly.
- Newly created or saved Word documents, images, videos, etc., still show No previous version available in Content → Previous Versions.
- sheratonIron Contributor
Even after updating KB5121003, the archive history wasn't fixed. Has Microsoft taken this issue seriously?