Forum Discussion
Double-clicking Outlook system tray icons no longer restores the app since Moment 2 update
Since the lastest release, if I double-click my Outlook mail icon in the system tray, it does not bring Outlook to focus. It simply makes the icon flash in the task bar.
Also, the system tray icons take up much more space now - is it possible to have them appear on two rows, or bunched closer together?
- F3rnandoCopper Contributor
frederick_hope You can go to file, options, advance and untick the "show Apps in Outlook" That will make your Outlook view back to "classic" and also double click in the system tray.
Unfortunately I have to start working with Apps so I hope MS fix that behavior asap.
- mattmcspiritCopper ContributorHey - I'm running Version 2208 Build 16.0.15601.20540, and don't see any option for "Show Apps in Outlook" - my view looks like the standard/default from previous releases. Nonetheless, double-clicking in the system tray doesn't bring up Outlook as the active window, but right-clicking and selecting "Open Outlook" does...
However, if I have no active windows showing, and double-click the system tray icon, it opens fine.
Strange!- frederick_hopeBrass Contributor
mattmcspirit this is where the option is:
However, as stated in my earlier comment. It did not fix the problem for me. Your workaround of right-clicking the tray icon then clicking 'Open Outlook' does work however, but it's probably no quicker for me to do than just double-clicking the tray icon, then the taskbar icon. In my case with multiple inboxes, the 'Open Outlook' option contains sub-menu options that I also have to click, so it's a bit slow.
- frederick_hopeBrass Contributor
Thanks mate, that is a good workaround actually!
EDIT: It worked the first time, but now it is playing up again with the same issue
Thanks anyways!- talimqCopper ContributorThank you both, but it still doesn't work. Outlook is maximized but keeps behind all other windows.
- jclagoCopper Contributor
The same thing is happening to me, it doesn't bring the window to the front, it keeps flashing in the taskbar.
Also, it would even be better if it came out with just one click like the rest of the applications, that menu that comes out with one click also comes out with the right click, so the double click would not be necessary.
- arunprakashkCopper Contributor
What sometimes have worked for me is double clicking the system tray icon, give a brief pause and then do it again. It has often times worked when I am patient enough to give a decent pause, but when you are in middle of things and want to move fast it is quite frustrating and you may as well just do right-click and select 'open outlook'.
- RamJ47Copper ContributorSometimes it takes time, Do it slowly, just take a pause and do it again or click only once and the problem will be gone, it's as easy as that, isn't it.
- rzepcioCopper ContributorIs there any planned fix for this issue? It is very annoying, I thought it is related to Windows 11 upgrade. All the other applications on single LPM maximize and focus the window while Outlook is showing context menu and this is most likely what is causing this issue.
- frederick_hopeBrass Contributorrzepcio I thought you might be on to something with the context menu being a potential cause, but I have another app that on single-click opens a context menu, and on double-click shell executes correctly and brings the window to the foreground. That app is 'IntelĀ® Driver & Support Assistant'.
- StiopataCopper ContributorI have the same problem. Now I must make 4 more clicks to see my inbox than before! And this is not only with outlook. This strange behavior of taskbar icons is also noted on other programs I use - like VLC player.
Any suggestions how to restore the previous behavior? - mlyubkinCopper ContributorI had the same problem after recent Windows 11 upgrade to 22H2.
To fix the issue I used Office 365 "Quick Repair" option as described in the "2. REPAIR MICROSOFT OFFICE" chapter of the following article:
https://www.guidingtech.com/top-ways-to-fix-outlook-not-opening-on-windows-11/- frederick_hopeBrass Contributor
For anyone interested, I tried mlyubkin's suggestion (Quick Repair) and it does not fix the issue described in my original post. Outlook is still not brought to front when double-clicking the notification tray icon.
Over the weekend I also tried toggling on the preview version of Outlook with the new interface etc. Same problem with that too.
- mlyubkinCopper Contributor
Apologies if I misunderstood the issue. Double click on the system tray icon would open and bring Outlook to front only if Outlook was previously minimized to tray. If Outlook's already open, but is under other windows - the tray double click does nothing.
- dippsCopper ContributorI have the exact same issue. It's so annoying. Come on Microsoft, fix this.
- ankprakaCopper ContributorSame issue after Windows upgrade !!
- tenow430Copper Contributor
Doubleclicking on tray icon stops working when multiple Outlook windows are combined in taskbar.
Solution is to use NEVER COMBINE option for taskbar icons in latest windows 11 insider build or third-party app to replace taskbar with never combine feature like StartAllBack.