Forum Discussion

frederick_hope's avatar
frederick_hope
Brass Contributor
Mar 18, 2023

Double-clicking Outlook system tray icons no longer restores the app since Moment 2 update

Since the lastest release, if I double-click my Outlook mail icon in the system tray, it does not bring Outlook to focus. It simply makes the icon flash in the task bar.

Also, the system tray icons take up much more space now - is it possible to have them appear on two rows, or bunched closer together?

37 Replies

  • arunprakashk's avatar
    arunprakashk
    Copper Contributor

    frederick_hope 

     

    What sometimes have worked for me is double clicking the system tray icon, give a brief pause and then do it again. It has often times worked when I am patient enough to give a decent pause, but when you are in middle of things and want to move fast it is quite frustrating and you may as well just do right-click and select 'open outlook'. 

  • F3rnando's avatar
    F3rnando
    Copper Contributor

    frederick_hope You can go to file, options, advance and untick the "show Apps in Outlook" That will make your Outlook view back to "classic" and also double click in the system tray.

    Unfortunately I have to start working with Apps so I hope MS fix that behavior asap.

    • mattmcspirit's avatar
      mattmcspirit
      Copper Contributor
      Hey - I'm running Version 2208 Build 16.0.15601.20540, and don't see any option for "Show Apps in Outlook" - my view looks like the standard/default from previous releases. Nonetheless, double-clicking in the system tray doesn't bring up Outlook as the active window, but right-clicking and selecting "Open Outlook" does...

      However, if I have no active windows showing, and double-click the system tray icon, it opens fine.

      Strange!
      • frederick_hope's avatar
        frederick_hope
        Brass Contributor

        mattmcspirit this is where the option is:

         

        However, as stated in my earlier comment. It did not fix the problem for me. Your workaround of right-clicking the tray icon then clicking 'Open Outlook' does work however, but it's probably no quicker for me to do than just double-clicking the tray icon, then the taskbar icon. In my case with multiple inboxes, the 'Open Outlook' option contains sub-menu options that I also have to click, so it's a bit slow.

    • frederick_hope's avatar
      frederick_hope
      Brass Contributor

      Thanks mate, that is a good workaround actually!

       

      EDIT: It worked the first time, but now it is playing up again with the same issue :sad:
      Thanks anyways!

      • talimq's avatar
        talimq
        Copper Contributor
        Thank you both, but it still doesn't work. Outlook is maximized but keeps behind all other windows.
  • jclago's avatar
    jclago
    Copper Contributor

    The same thing is happening to me, it doesn't bring the window to the front, it keeps flashing in the taskbar.

    Also, it would even be better if it came out with just one click like the rest of the applications, that menu that comes out with one click also comes out with the right click, so the double click would not be necessary.

    • talimq's avatar
      talimq
      Copper Contributor

      jclago  The same thing is happening to me, it doesn't bring the window to the front, it keeps flashing in the taskbar.  I really miss it and it's really annoying that it stopped working

Resources