Forum Discussion
Double-clicking Outlook system tray icons no longer restores the app since Moment 2 update
frederick_hope You can go to file, options, advance and untick the "show Apps in Outlook" That will make your Outlook view back to "classic" and also double click in the system tray.
Unfortunately I have to start working with Apps so I hope MS fix that behavior asap.
However, if I have no active windows showing, and double-click the system tray icon, it opens fine.
Strange!
- frederick_hopeMar 29, 2023Brass Contributor
mattmcspirit this is where the option is:
However, as stated in my earlier comment. It did not fix the problem for me. Your workaround of right-clicking the tray icon then clicking 'Open Outlook' does work however, but it's probably no quicker for me to do than just double-clicking the tray icon, then the taskbar icon. In my case with multiple inboxes, the 'Open Outlook' option contains sub-menu options that I also have to click, so it's a bit slow.
- mattmcspiritMar 29, 2023Copper Contributor
frederick_hope Thank you - yep, confirmed, I don't have the option, could be IT haven't rolled out the latest Office update to us yet, or have disabled that functionality with a policy.
On a related note, have you seen Snipping Tool display similar behavior? When I take a rectangular snip, it always used to put the resultant snip as the active window, ready for editing/saving etc. Now however, the icon on the taskbar just flashes, (just like Outlook does when you double-click the system tray) and you have to then click on the taskbar icon to see your resultant snip. More clicks....
Wasn't sure if the two are linked, but reading the reviews here, it seems the latest update to the Snipping Tool broke things, so may just be a coincidence! (https://apps.microsoft.com/store/detail/snipping-tool/9MZ95KL8MR0L?hl=en-us&gl=us)
- frederick_hopeMar 29, 2023Brass Contributor
mattmcspirit no mate hadn't noticed that although I don't use the snipping tool. I always just used Print Screen or Alt + Print Screen then manual crop in mspaint. I just gave the tool a try though and I am experiencing the same behaviour you describe. After selecting the area, it does not come to the forefront.
Speaking of mspaint, it had a particularly egregious bug after this update where when closing an unsaved document, the dialog box that prompts you to save / discard the document would simply not appear, but the main application window was "stuck" as if it was waiting for you to action said prompt. I thought initially that the dialog was hiding on another monitor somewhere or off screen but apparently not as I saw online that other people had reported the issue too. I normally put up with Windows updates but I think I'm starting to get into my "grumpy old man" stage of life.