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HotCakeX's avatar
HotCakeX
MVP
Feb 14, 2020

Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types"

Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types"
when I set it specifically to "Games" or "Apps" then the list starts populating and showing me my stuff.


Windows 10 build 18363.657

 

Feedback: https://aka.ms/AA7c2fb

 

 

BUG
Feedback
Library
problem
store
Windows 10
Windows Store
  • logankw's avatar
    logankw
    Copper Contributor
    Aug 12, 2020

    Same issue for me, happens across devices and clean installs. I'm 99% sure it's related to the account, not anything local to the machine. Have tried all the various fixes online, no change. HotCakeX 

    • HotCakeX's avatar
      HotCakeX
      MVP
      Aug 12, 2020
      In that case I think we have to contact Microsoft support to take a look at our accounts
    • pedro530's avatar
      pedro530
      Copper Contributor
      Sep 05, 2020

      Same here ,have been in touch with the engineers   ,all week, by remote and phone ,awaiting there fix, also had a complete windows repair and install,still the same??

      • HotCakeX's avatar
        HotCakeX
        MVP
        Sep 06, 2020
        It's not about your local Windows installation, something is wrong on their end.
  • JipéJipe's avatar
    JipéJipe
    Copper Contributor
    Aug 19, 2020

    Hello,

    HotCakeX 

    I've the same problem on my 2 pc's.

    Probably linked to my account but troubleshooting didn't find any problem.

    OS build 19041.450

  • felipemilori's avatar
    felipemilori
    Copper Contributor
    Mar 19, 2021

    HotCakeX Does anybody got it fixed without creating a new account?

     

    I have several apps I bought through store, can't change accounts.

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