Forum Discussion
HotCakeX
Feb 14, 2020MVP
Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types"
Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types" when I set it specifically to "Games" or "Apps" then the list starts populating and showing me my st...
HotCakeX
Mar 19, 2021MVP
pedro530
Mar 20, 2021Copper Contributor
HotCakeX microsoft created a new account for me via support/remote access,got them all back.
- HotCakeXMar 20, 2021MVPa new Microsoft account? like a new email address and password?
can you explain more please?- pedro530Mar 20, 2021Copper ContributorPhone support ,tell them the problem,and they will sort it, they will tell you what to do.I have a new username,same e mail,and then choose a new password,hope that helps.
- felipemiloriMar 23, 2021Copper Contributor
pedro530 Tried to contact support but they couldn't fix it for me. Shared my screen with Quick Assist, but nothing worked.