Forum Discussion

HotCakeX's avatar
HotCakeX
MVP
Feb 14, 2020

Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types"

Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types" when I set it specifically to "Games" or "Apps" then the list starts populating and showing me my st...
BUG
Feedback
Library
problem
store
windows 10
Windows Store
logankw's avatar
logankw
Copper Contributor
Aug 11, 2020

Same issue for me, happens across devices and clean installs. I'm 99% sure it's related to the account, not anything local to the machine. Have tried all the various fixes online, no change. HotCakeX 

  • pedro530's avatar
    pedro530
    Copper Contributor
    Sep 05, 2020

    Same here ,have been in touch with the engineers   ,all week, by remote and phone ,awaiting there fix, also had a complete windows repair and install,still the same??

    • HotCakeX's avatar
      HotCakeX
      MVP
      Sep 06, 2020
      It's not about your local Windows installation, something is wrong on their end.
      • pedro530's avatar
        pedro530
        Copper Contributor
        Sep 10, 2020

        Now fixed,corrupt account,up and running with new account!HotCakeX 

  • HotCakeX's avatar
    HotCakeX
    MVP
    Aug 12, 2020
    In that case I think we have to contact Microsoft support to take a look at our accounts