Forum Discussion

MVP

Feb 14, 2020

Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types"

Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types" when I set it specifically to "Games" or "Apps" then the list starts populating and showing me my st...

Copper Contributor

Mar 19, 2021

HotCakeX Does anybody got it fixed without creating a new account?

I have several apps I bought through store, can't change accounts.

HotCakeX

MVP

Mar 19, 2021

felipemilori

unfortunately not

pedro530
Copper Contributor
Mar 20, 2021
HotCakeX microsoft created a new account for me via support/remote access,got them all back.
- HotCakeX
  MVP
  Mar 20, 2021
  a new Microsoft account? like a new email address and password?
  can you explain more please?
  - pedro530
    Copper Contributor
    Mar 20, 2021
    Phone support ,tell them the problem,and they will sort it, they will tell you what to do.I have a new username,same e mail,and then choose a new password,hope that helps.