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No documents with the ID XXX were found in this site collection
I found a few threads that posts the same problem but no solution. This problem started about 4 weeks ago back in June.
I am having issues opening pdf documents in the document library (cloud site) which was migrated from an on-premise site. The results in the No documents with the ID XXX were found in this site collection, when browsing using the Get a Link in SharePoint Online document library.
The document appears in the search result and I can see the preview. However on click of the document ID we get the directed to the URL:
domain.sharepoint.com/sites/Manufacturing/_layouts/15/DocIdRedir.aspx?ID=MFGID-2-80427
and No documents with the ID XXX-2-80427 were found in this site collection.
This is where we see the ID. Also using the Get a Link option for the document.
All of us face this issue even admin users.
Document ID service is activated on this site collection. I do not want to do a reset document ID because I need to preserve the original document ID when we migrated the files.
I've started a ticket with Microsoft but wondering if anyone else has the same problem.
- I was just about to start a new fiddler trace to send to MSFT but thought I would test the DocID url and guess what....it is working. MSFT haven't provided me with any information so I am not sure if they pushed out an update or if it was the original update just taking its time to come through. Let me know if yours is working.
STran2330do you have an update on this? Did Microsoft Support find a solution?
When I move some test files from Document Library A to Library B inside the same site (same site in same site collection). I also get the error message:
No documents with the ID ... were found in this site collection.
In library A the Document ID link worked, in library B it does not work. I also re-indexed library B and waited for a day, still the link does not work. We also have a customer with the same issue so I am wonder if this is maybe a general bug.
TheShihan This was a wide issue and Microsoft said there will be a global sharepoint update sometime next week to fix this issue. If you don't have to preserve the document ID like we do, you can reset the document id for that library where the document id hyperlink is broken. The reset will give it a new document id and the hyperlink should work.
- Hi STran - have you heard anymore about the update being released ? I am not getting any information from Microsoft except that it can be replicated in their test tenant and we are after this fix quite urgently.
- So far I know, Document ID is specific to a tenant. If you try to migrate from server to sharepoint online, you change tenant, and the document iD is reset.
In my case, I've migrated the document id into a hidden field and add a search property called "oldid" so at least I can retrieve it more quicklyWe did an on-premise to cloud migration using Sharegate. We reference the document ID throughout other applications, so it was important for us to preserve that original Document ID. Sharegate made that possible to preserve the Document ID during migration. Everything was working fine up until last month. The document ID link seems to be broken somehow, but you can always use the preview feature to view the document.
