Forum Discussion
No documents with the ID XXX were found in this site collection
- Sep 27, 2021I was just about to start a new fiddler trace to send to MSFT but thought I would test the DocID url and guess what....it is working. MSFT haven't provided me with any information so I am not sure if they pushed out an update or if it was the original update just taking its time to come through. Let me know if yours is working.
STran2330do you have an update on this? Did Microsoft Support find a solution?
When I move some test files from Document Library A to Library B inside the same site (same site in same site collection). I also get the error message:
No documents with the ID ... were found in this site collection.
In library A the Document ID link worked, in library B it does not work. I also re-indexed library B and waited for a day, still the link does not work. We also have a customer with the same issue so I am wonder if this is maybe a general bug.
- STran2330Aug 19, 2021Copper Contributor
TheShihan This was a wide issue and Microsoft said there will be a global sharepoint update sometime next week to fix this issue. If you don't have to preserve the document ID like we do, you can reset the document id for that library where the document id hyperlink is broken. The reset will give it a new document id and the hyperlink should work.
- ClayJamesSep 03, 2021Brass ContributorHi STran - have you heard anymore about the update being released ? I am not getting any information from Microsoft except that it can be replicated in their test tenant and we are after this fix quite urgently.
- ClayJamesAug 20, 2021Brass ContributorThis has also happened to our Tenant. Moved from Library A to Library B in the same site collection. Was working and now it is broken.
Did Microsoft say that once the update/fix is released it will work using the same DOCID field ?
Appreciate you posting this information.- STran2330Aug 20, 2021Copper ContributorDocID field should stay the same per Microsoft. We needed to preserve the original DocID field on our end.