Forum Discussion
No documents with the ID XXX were found in this site collection
- I was just about to start a new fiddler trace to send to MSFT but thought I would test the DocID url and guess what....it is working. MSFT haven't provided me with any information so I am not sure if they pushed out an update or if it was the original update just taking its time to come through. Let me know if yours is working.
STran2330do you have an update on this? Did Microsoft Support find a solution?
When I move some test files from Document Library A to Library B inside the same site (same site in same site collection). I also get the error message:
No documents with the ID ... were found in this site collection.
In library A the Document ID link worked, in library B it does not work. I also re-indexed library B and waited for a day, still the link does not work. We also have a customer with the same issue so I am wonder if this is maybe a general bug.
TheShihan This was a wide issue and Microsoft said there will be a global sharepoint update sometime next week to fix this issue. If you don't have to preserve the document ID like we do, you can reset the document id for that library where the document id hyperlink is broken. The reset will give it a new document id and the hyperlink should work.
- Hi STran - have you heard anymore about the update being released ? I am not getting any information from Microsoft except that it can be replicated in their test tenant and we are after this fix quite urgently.
ClayJames I was told the most recent global update for Sharepoint was supposed to fix it and it didn't. They did another tracing log to see if they can figure out the problem. I'm still waiting to hear back from them.
STran2330Funny thing is, we also opened a premium support ticket and they never mentioned that it was a global issue. They wanted me to record/log my actions while moving the file or send me a template of the library.
Of course this is nonesense, as I know also at least another tenant with exactly the same issue. I got the supporter to escalate it also to their supperior but haven't heard back anything yet.
- This has also happened to our Tenant. Moved from Library A to Library B in the same site collection. Was working and now it is broken.
Did Microsoft say that once the update/fix is released it will work using the same DOCID field ?
Appreciate you posting this information.