Forum Discussion
STran2330
Jul 13, 2021Copper Contributor
No documents with the ID XXX were found in this site collection
I found a few threads that posts the same problem but no solution. This problem started about 4 weeks ago back in June. I am having issues opening pdf documents in the document library (cloud si...
- Sep 26, 2021I was just about to start a new fiddler trace to send to MSFT but thought I would test the DocID url and guess what....it is working. MSFT haven't provided me with any information so I am not sure if they pushed out an update or if it was the original update just taking its time to come through. Let me know if yours is working.
STran2330
Aug 19, 2021Copper Contributor
TheShihan This was a wide issue and Microsoft said there will be a global sharepoint update sometime next week to fix this issue. If you don't have to preserve the document ID like we do, you can reset the document id for that library where the document id hyperlink is broken. The reset will give it a new document id and the hyperlink should work.
ClayJames
Sep 02, 2021Brass Contributor
Hi STran - have you heard anymore about the update being released ? I am not getting any information from Microsoft except that it can be replicated in their test tenant and we are after this fix quite urgently.