Forum Discussion
Ben Teoh
Jan 11, 2017Copper Contributor
Planner issue? Constantly "being set up"
I was working in Planner and was getting errors about adding new tasks. I refreshed the page and now I'm getting a message that it's being set up?
Is this just me?Planner issue
We have a known issue currently - this is posted to your Service Health Dashboards. Sorry for the inconvenience and we are working to restore the service.
PL90613 - Planner - Service degradationService degradation - Jan 12, 2017 9:24 AM
Title: Connectivity to Planner
- Brian-Smith
Microsoft
Hi All, we have a fix being deployed currently and expect this to complete over the next several hours - hopefully complete by 7pm PST 1/12/17. Sorry for the inconvenience. Best regards, Brian.- Glenn LaBarreCopper Contributor
Did your deploy go well? I am still seeing this issue in the wild...
- Brian-Smith
Microsoft
We certainly thought it did Glenn and the root cause of that problem was identified and resolved and we certainly got confirmation from many customers (and our telemetry) - so it may be yours is a different cause? Have you opened a case for it?
Best regards,
Brian.
- Rachel JimCopper Contributor
Me too. I thought I broke it because I was loading up too many attachments, and I am a member of 35 different plans. Glad it's being worked on.
- Brian-Smith
Microsoft
No, it wasn't you - it was us Rachel. There is however currently a limit to attachments per task of 10 - so you may see that error.
Best regards,
Brian
- Deleted
I am having the same problem.
- DeletedSame issue here
- Mark HartCopper Contributor
I have this issue since lunch time, sometimes it lets me in, other times it says setting up, when it does let me in I can see that I have task but I cant load some of the plans or see any of the tasks asssigned to me.
- Brian-Smith
Microsoft
We have a known issue currently - this is posted to your Service Health Dashboards. Sorry for the inconvenience and we are working to restore the service.
PL90613 - Planner - Service degradationService degradation - Jan 12, 2017 9:24 AM
Title: Connectivity to Planner- Michael KirkpatrickCopper Contributor
My service health dashboards report Planner service is healthy..but i'm unable to access planner from either of my business accounts. Very frustrating as all of my development projects and tasks are in planner and comletely unaccessable all day today!
- Dain JohnsonCopper Contributor
I'm having the same issue. After a restart of my computer and Edge I was able to get into Planner momentarily. However, I was only able to open some of the Plans, and unable to add any tasks. It is now back to the "being set up" page.
- Adrian Fernandez LopezCopper Contributor
Same issue here
- Ole Søgaard BerthouBrass ContributorSame issue here. We have had Planner set up for quite a long time, so it's probably not a provisioning issue.
- Michael BakerCopper Contributor
I started having this issue this morning. One of my co-workers is having the same issue. But when I try on a second computer with my account, I get in and everything is working correctly. So 3 computers, all next to each other on the same network, all working fine 24 hours ago with Planner. 2 of them are now getting the "Being Set Up" message, the third is operating normally...
This always makes it more messy.
- Christian MaskeCopper Contributor
I'm also having this problem. And at the same times the plans I have in myMicrosoft Teams channels are not visable from the browser. But if I use the desktop app I can reach them. Strange. I do not know if this is related or a separate Teams issue.
- Stefan KellerCopper ContributorMe too - and after a while I get an 500 - Internal server error.
- Plans created in Teams are not expected to be surfaced in the Planner Hub...expected behavior (At least currently)