Forum Discussion
Ben Teoh
Jan 11, 2017Copper Contributor
Planner issue? Constantly "being set up"
I was working in Planner and was getting errors about adding new tasks. I refreshed the page and now I'm getting a message that it's being set up? Is this just me?
- Jan 12, 2017
We have a known issue currently - this is posted to your Service Health Dashboards. Sorry for the inconvenience and we are working to restore the service.
PL90613 - Planner - Service degradationService degradation - Jan 12, 2017 9:24 AM
Title: Connectivity to PlannerUser Impact: Affected users are unable to access Planner.More info: Affected users may receive the following error messages: "Microsoft Planner is being set up. It won't take long. Planner will open when its ready." Additionally, users may see that the page never fully renders.Current status: We've identified a potential network routing issue and are performing a detailed analysis to confirm the cause of impact.Scope of impact: Customer reports indicate that many users will likely experience impact related to this event. Our analysis indicates that this issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.Start time: Thursday, January 12, 2017, at 12:15 AM UTCNext update by: Thursday, January 12, 2017, at 7:00 PM UTC
Christian Maske
Jan 12, 2017Copper Contributor
I'm also having this problem. And at the same times the plans I have in myMicrosoft Teams channels are not visable from the browser. But if I use the desktop app I can reach them. Strange. I do not know if this is related or a separate Teams issue.
- Stefan KellerJan 12, 2017Copper ContributorMe too - and after a while I get an 500 - Internal server error.
- Jan 12, 2017Plans created in Teams are not expected to be surfaced in the Planner Hub...expected behavior (At least currently)
- Christian MaskeJan 12, 2017Copper Contributor
Sorry for being unclear. I know that they don't show up in the Planner Hub, but they do not show up in https://teams.microsoft.com/ in the planner tab in my channels.