Forum Discussion
Ben Teoh
Jan 11, 2017Copper Contributor
Planner issue? Constantly "being set up"
I was working in Planner and was getting errors about adding new tasks. I refreshed the page and now I'm getting a message that it's being set up? Is this just me?
- Jan 12, 2017
We have a known issue currently - this is posted to your Service Health Dashboards. Sorry for the inconvenience and we are working to restore the service.
PL90613 - Planner - Service degradationService degradation - Jan 12, 2017 9:24 AM
Title: Connectivity to Planner
Mark Hart
Jan 12, 2017Copper Contributor
I have this issue since lunch time, sometimes it lets me in, other times it says setting up, when it does let me in I can see that I have task but I cant load some of the plans or see any of the tasks asssigned to me.
Brian-Smith
Microsoft
Jan 12, 2017We have a known issue currently - this is posted to your Service Health Dashboards. Sorry for the inconvenience and we are working to restore the service.
PL90613 - Planner - Service degradation
Service degradation - Jan 12, 2017 9:24 AM
Title: Connectivity to Planner
- Michael KirkpatrickJan 23, 2017Copper Contributor
My service health dashboards report Planner service is healthy..but i'm unable to access planner from either of my business accounts. Very frustrating as all of my development projects and tasks are in planner and comletely unaccessable all day today!
- SanthoshB1Jan 24, 2017Bronze Contributor
As jcgonzalezmartin mentioned, there is no issues after the fix applied. But once I got 'Planner is being setup' message and thats because of browser cache. Try clear cache and cookies and try. If not, its time to raise a support ticket.
- Michael KirkpatrickJan 24, 2017Copper Contributor
Thanks..MS support got on the phone and that appeared to be the issue! I do appreciate your spot-on suggestion however!!
- Jan 23, 2017Since the outage reported at the beginning of this thread and the fix applied, I have been able to work with Planner with no problems
- Riverside_KidJan 12, 2017Copper Contributor
How can I gain access to the Service Health Dashboards. I get:
You don’t have permission to access this page or perform this action.
- Brian-SmithJan 12, 2017
Microsoft
Your tenant admin should have access - the latest update was made 20mins ago - here is the text. We are still working on a resolution. This isn't affecting all customers.
PL90613 - Planner - Service degradationService degradation - Jan 12, 2017 10:58 AM
Title: Connectivity to Planner- theDavidSlightFeb 06, 2017Brass Contributor
Now 2/6/2017 and I still get Planner being set up (unless I use InPrivate mode)
Was the network routing fix per tenant? per region?
My tenanat is iasaoffice.org