Forum Discussion
Planner issue? Constantly "being set up"
I was working in Planner and was getting errors about adding new tasks. I refreshed the page and now I'm getting a message that it's being set up? Is this just me?
We have a known issue currently - this is posted to your Service Health Dashboards. Sorry for the inconvenience and we are working to restore the service.
Service degradation - Jan 12, 2017 9:24 AM
Title: Connectivity to PlannerUser Impact: Affected users are unable to access Planner.More info: Affected users may receive the following error messages: "Microsoft Planner is being set up. It won't take long. Planner will open when its ready." Additionally, users may see that the page never fully renders.Current status: We've identified a potential network routing issue and are performing a detailed analysis to confirm the cause of impact.Scope of impact: Customer reports indicate that many users will likely experience impact related to this event. Our analysis indicates that this issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.Start time: Thursday, January 12, 2017, at 12:15 AM UTCNext update by: Thursday, January 12, 2017, at 7:00 PM UTC
Brian-Smith
Microsoft
MicrosoftHi All, we have a fix being deployed currently and expect this to
complete over the next several hours - hopefully complete by 7pm PST
1/12/17. Sorry for the inconvenience. Best regards, Brian.
Did your deploy go well? I am still seeing this issue in the wild...
- Brian-Smith
We certainly thought it did Glenn and the root cause of that problem was identified and resolved and we certainly got confirmation from many customers (and our telemetry) - so it may be yours is a different cause? Have you opened a case for it?
Best regards,
Brian.
