Forum Discussion
Synchronization issue in New Outlook for Mac – ״Failed to refresh subscriptions.״
Hello, I am using Microsoft 365 (Exchange Online) on Mac, running macOS 26.1 (Tahoe). My Outlook client is: Outlook for Mac Version 16.103.3 (25113013), with a Microsoft 365 Subscription license. S...
We encountered this issue as well. The fix we found was deleting all draft and sent emails. Corrupt attachments and emails in the drafts or sent folder can cause sync issues with the Outlook for Mac database.
I found that information here: https://discussions.apple.com/thread/255907080?sortBy=rank
Thanks for sharing the solution and the link. I will try deleting drafts and sending emails as you suggested, and hope it resolves the issue. Appreciate your help and the time you took to respond!
