Forum Discussion
Shared Calendars No Longer Visible
Hey Lizzie — because the calendars vanished on Android, desktop, and the web at the same time, this is unlikely to be a local cache problem. I’d repair the sharing relationship at the source account.
On the calendar owner’s account in Outlook on the web, open Settings > Calendar > Shared calendars, remove the affected recipient, save, and share it again. On the recipient account, remove any stale copy under People’s calendars, accept the new invitation from the email, and then sign out/in on the other clients. First make sure the owner still sees the original events before removing anything—do not delete the calendar itself.
If a fresh invitation also fails in Outlook on the web, that points to a Microsoft account/service-side permissions issue. In that case contact Microsoft Support with the owner/recipient addresses, approximate failure date, and the web reproduction; reinstalling every client will not repair a server-side share.
Thank you for taking the time to reply ...
I have removed the shared calendar permissions from my laptop and both mobile phones (for both affected Outlook calendars) on more than one occasion. I even waited until all devices had been removed before setting everything up again from scratch. Unfortunately, it made no difference.
Each time, I re-sent the sharing invitations, and they were accepted. Both shared calendars appear with the correct sharing permissions in Outlook, but the issue remains.
For now, we're inviting each other to individual events to make sure they're shared. I'll try again to find a Microsoft Support contact who will respond.
Thank you again.