Forum Discussion
Run rule now is grayed out
My rules in Outlook are grayed out again. The part of manual execution. And this status has been remained for at least 3 days. I encountered this circumstance before like few months ago and here we go again.
My account is personal account (Outlook.com).
When I use Microsoft Outlook for Mac, Version 16.101 (25091314), to see my rules and wanna execute one of the rules, it's greyed out, a.k.a, cannot be executed.
When I open a browser, say Edge, (Version 140.0.3485.66 (Official build) (arm64)), the same status as well.
My findings so far:
- All of rules that will categorize email cannot be executed manually now.
- Rules that will delete emails can be executed manually.
- It's manual execution that won't work. Coming emails will still be categorized by the rules automatically.
Any clue how to solve this? Or somewhere is wrong internally in the system so far?
Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.
For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details):
- Forward To
- Forward As an Attachment To
- Redirect To
- Send Text Message To
- Display Desktop Alert
- Play a Sound
Also, the following actions are temporarily disabled during their investigation. Microsoft’s goal is to restore them by Friday, September 26. (My fingers are crossed.)
- Categorize
- Move To
- Copy To
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#traccreations4e-r25 9/24/2025
20 Replies
Exact same issue...
Same problem here!
Same issue here! I'm used to doing this regularly, but I suddenly can't run any of my rules.
I'm also experiencing the same issue.
I can confirm what others have pointed out, When the rule involves adding a category.But it also affects actions where emails is moved to another folder, Including 'Archive'
Steps to ReproduceReproducible on Outlook Web, Outlook MacOS
- Create a new rule with some condition
- For Action either change Category of the email, or move to another folder
Expected Result
The checkbox for 'Rune Rules Now' should be available in the Rule editor window.And
The 'Run Rule Now' should not be greyed out in the ellipsis options.
Actual ResultThe checkbox for 'Rune Rules Now' not available
And
The 'Run Rule Now' should is greyed out in the ellipsis options.
Hi,
same issue for us (multiple users) - with Edge on Windows 11.
As soon as a category is involved in the rule the option "Run Rule Now" is greyed out.
Also deleting all rules and creating one new as a test, didn't change anything - still greyed out.Exact same issue - when categories are involved the "Run Rule Now" is greyed out.
This is using Edge on Windows 11.
Also after deleting all rules and creating one new as test, the option is still greyed out and not available.I've also been experiencing the same issue since a few days..
I am having the same problem. I used to be able to do this and now I cant
