Forum Discussion
Run rule now is grayed out
Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.
Updated as of November 18, 2025: For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details and timelines):
- Forward To
- Forward As an Attachment To
- Redirect To
- Send Text Message To
- Display Desktop Alert
- Play a Sound
Also, the following actions were temporarily disabled during their investigation. Resolved on Friday, September 26.- Categorize
- Move To
- Copy To
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#traccreations4e-r25 updated reponse 11/18/2025
original response 9/24/2025
Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.
Updated as of November 18, 2025: For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details and timelines):
- Forward To
- Forward As an Attachment To
- Redirect To
- Send Text Message To
- Display Desktop Alert
- Play a Sound
Also, the following actions were temporarily disabled during their investigation. Resolved on Friday, September 26.
- Categorize
- Move To
- Copy To
If you found this helpful, please mark it as the best response to assist others.
#traccreations4e-r25 updated reponse 11/18/2025
original response 9/24/2025
I could run rules manually around after the date you mentioned, yet I cannot run rules again now 0.0
What we can do at the moment is waiting for the estimated recovering time point. And thanks for the information. It doesn't resolve the issue yet it gives a light regarding what's going on out there for 'Run Rules Now'.
