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ScottHsieh's avatar
ScottHsieh
Brass Contributor
Sep 18, 2025
Solved

Run rule now is grayed out

My rules in Outlook are grayed out again. The part of manual execution. And this status has been remained for at least 3 days. I encountered this circumstance before like few months ago and here we g...
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Rules
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    Sep 24, 2025

    Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.

    For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details):

    • Forward To
    • Forward As an Attachment To
    • Redirect To
    • Send Text Message To
    • Display Desktop Alert
    • Play a Sound

    Also, the following actions are temporarily disabled during their investigation. Microsoft’s goal is to restore them by Friday, September 26. (My fingers are crossed.)

    • Categorize
    • Move To
    • Copy To

    If you found this helpful, please mark it as the best response, which will assist others.

    #traccreations4e-r25 9/24/2025

D-R's avatar
D-R
Copper Contributor
Sep 19, 2025

Hi,

same issue for us (multiple users) - with Edge on Windows 11.

As soon as a category is involved in the rule the option "Run Rule Now" is greyed out.
Also deleting all rules and creating one new as a test, didn't change anything - still greyed out.

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