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ScottHsieh's avatar
ScottHsieh
Brass Contributor
Sep 18, 2025
Solved

Run rule now is grayed out

My rules in Outlook are grayed out again. The part of manual execution. And this status has been remained for at least 3 days. I encountered this circumstance before like few months ago and here we g...
Outlook for Mac
outlook on the web
Rules
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    Sep 24, 2025

    Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.

    For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details):

    • Forward To
    • Forward As an Attachment To
    • Redirect To
    • Send Text Message To
    • Display Desktop Alert
    • Play a Sound

    Also, the following actions are temporarily disabled during their investigation. Microsoft’s goal is to restore them by Friday, September 26. (My fingers are crossed.)

    • Categorize
    • Move To
    • Copy To

    If you found this helpful, please mark it as the best response, which will assist others.

    #traccreations4e-r25 9/24/2025

AndreSaturday's avatar
AndreSaturday
Copper Contributor
Sep 20, 2025

I'm also experiencing the same issue.

I can confirm what others have pointed out, When the rule involves adding a category.

But it also affects actions where emails is moved to another folder, Including 'Archive'

Steps to Reproduce

Reproducible on Outlook Web, Outlook MacOS

  1. Create a new rule with some condition
  2. For Action either change Category of the email, or move to another folder

Expected Result
The checkbox for 'Rune Rules Now' should be available in the Rule editor window.

And
The 'Run Rule Now' should not be greyed out in the ellipsis options.

Actual Result

The checkbox for 'Rune Rules Now' not available

And

The 'Run Rule Now' should is greyed out in the ellipsis options.

 

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